DC

Dionne Cheng

Available to hire

I am adaptable and empathetic with 10+ years’ experience across administration, client services, and community support.

About

I am adaptable and empathetic with 10+ years’ experience across administration, client services, and community support. I am skilled in communication and stakeholder engagement, with proven ability to balance client needs with organisational objectives.

I’ve delivered crisis support, and supported community wellbeing through hands-on care, volunteering, and ongoing study in Social Work.

  • 11 years' experience
  • Joined November 2025

Industry experience

  • Non-Profit Organization
  • Healthcare
  • Education
  • Professional Services
  • Government

Work experience· 9 roles

Sorter · Roundabout CanberraJan 2025 – Nov 2025 · 11 mos

Processed and organised donated goods for families in crisis.

Support Worker · Capital Region Community Services Ltd (CRCS)Jan 2025 – Jan 2025 · 1 mo
Intake Worker · Capital Region Community Services Ltd (CRCS)Jan 2025 – Jan 2025 · 1 mo
Volunteer · Lifeline ACT BookfairDec 2024 – Dec 2024 · 1 mo
Administrative Assistant · ECE Defense ProgramsDec 2023 – Dec 2023 · 1 mo
Facilitator · Libraries ACTDec 2023 – Dec 2023 · 1 mo
Volunteer · This Is My Brave Australia Inc.Dec 2023 – Dec 2023 · 1 mo
Crisis Supporter · Lifeline ACTDec 2023 – Dec 2023 · 1 mo

Education

Bachelor of Social Work · University of New England2022 – 2025
Certificate III in Individual Support (Disability) · Canberra Institute of Technology2021 – 2022
Bachelor of Arts · University of Canberra, ACT2009 – 2011

Certifications and awards· 8

Supporting Clients through Family Court – AASW2024 – 2025
LGBTIQA+ Foundations – Meridian ACT2024 – 2025
Understanding Dementia – Dementia Australia2024 – 2025
First Aid & CPR – Canberra First Aid2024 – 2025

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