Freelance AI Chatbots & Growth Consultant at Self-employed

Delivered 30+ AI chatbots in direct partnerships, enabling 24/7 qualification, bookings, and increased sales. Led end-to-end events including partnerships, promotions, logistics, registrations, communications, negotiations, landing pages, and chatbots. Created social presence strategies and post templates; provided ROI-focused tool selections and rollout plans for 50+ SMEs.

Team Manager at Alorica Inc.

Managed a 22-34 member international moderation/support team; achieved 95%+ accuracy, CSAT > 85%, and low turnover. Created onboarding for 40+ hires, professional development programs, conflict resolution processes, and VR innovation projects.

Founder at Stance Works Bulgaria

Founded Bulgaria’s largest car-enthusiast community (2,700+ members, 15+ events, 2,000+ vehicles, 5,000+ attendees). Built and scaled events, produced engaging content (articles, social posts), and established partnerships with key industry players. Coordinated logistics, sponsorships, registrations, and communications for large-scale events.