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I am a graduate from Vincent Pol University of Applied Sciences in Lublin, where I specialized in International Business Management. My goal is to establish a global company addressing economic disparities through outsourcing and cross-cultural collaboration. With over two years of customer service and sales experience, I aim to strengthen my software and hardware skills while continually improving. I am reliable, disciplined, and have strong communication skills, and I thrive as a collaborative team player in any work environment.…I am a graduate from Vincent Pol University of Applied Sciences in Lublin, where I specialized in International Business Management. My goal is to establish a global company addressing economic disparities through outsourcing and cross-cultural collaboration. With over two years of customer service and sales experience, I aim to strengthen my software and hardware skills while continually improving. I am reliable, disciplined, and have strong communication skills, and I thrive as a collaborative team player in any work environment.

Nyasha Nicholas Mugocha

Content Creator, Designer, Marketing Strategist

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I am a graduate from Vincent Pol University of Applied Sciences in Lublin, where I specialized in International Business Management. My goal is to establish a global company addressing economic disparities through outsourcing and cross-cultural collaboration. With over two years of customer service and sales experience, I aim to strengthen my software and hardware skills while continually improving. I am reliable, disciplined, and have strong communication skills, and I thrive as a collaborative team player in any work environment.…I am a graduate from Vincent Pol University of Applied Sciences in Lublin, where I specialized in International Business Management. My goal is to establish a global company addressing economic disparities through outsourcing and cross-cultural collaboration. With over two years of customer service and sales experience, I aim to strengthen my software and hardware skills while continually improving. I am reliable, disciplined, and have strong communication skills, and I thrive as a collaborative team player in any work environment.

Available to hire

I am a graduate from Vincent Pol University of Applied Sciences in Lublin, where I specialized in International Business Management. My goal is to establish a global company addressing economic disparities through outsourcing and cross-cultural collaboration.

With over two years of customer service and sales experience, I aim to strengthen my software and hardware skills while continually improving. I am reliable, disciplined, and have strong communication skills, and I thrive as a collaborative team player in any work environment.

Skills

Microsoft Office

CRM

Experience Level

Microsoft Office

Expert

CRM

Expert

Language

English

Fluent

Polish

Beginner

French

Advanced

Work Experience

Customer Service Representative at Foundever Poland

December 31, 2025 - December 31, 2025

Delivered exceptional customer service by resolving inquiries and ensuring positive client experiences in a fast-paced environment. Collaborated with team members to improve service efficiency and support company goals.

Customer Service Representative at MTN Group Limited SA

December 31, 2024 - December 31, 2024

Uphold professionalism while addressing challenging customers. Managed inquiries and complaints courteously and promptly. Delivered outstanding service for maximum customer satisfaction.

Bond Originator at Multinet Home Loans SA

December 31, 2023 - December 31, 2023

Served as intermediary between clients and banks to create opportunities for home loans. Created primary contact with clients, provided prompt and courteous service to ensure customer satisfaction. Assisted clients with loan applications, contacted banks, negotiated best deals, updated clients on progress, and coordinated with banks and legal divisions. Arranged in-person meetings and contributed to trainee training.