I am an enthusiastic, analytical and result-driven professional with expertise in transforming business requirements into analytical models, developing data mining and reporting solutions that scale across a massive volume of structured and unstructured data. With over 10 years of experience in managing and delivering successful projects of various complexities, including Customer retention, acquisition and management, product affinity, cost optimisation, Performance analysis, Budgeting, Planning and Business Transformation across multifunctional areas of organisations. I am meticulous and creative in my approach and capable of proposing innovative ways to solve problems using data mining methods and techniques on the set of information available. I have experience working with analytical teams or autonomously, engaging and managing technical and non-technical stakeholders to gather, agree and deliver business requirements. I possess excellent communication (both verbal and written) and problem-solving skills, which enable me to communicate effectively with clients, teams, and stakeholders.

BABAJIDE OMOLAJA

I am an enthusiastic, analytical and result-driven professional with expertise in transforming business requirements into analytical models, developing data mining and reporting solutions that scale across a massive volume of structured and unstructured data. With over 10 years of experience in managing and delivering successful projects of various complexities, including Customer retention, acquisition and management, product affinity, cost optimisation, Performance analysis, Budgeting, Planning and Business Transformation across multifunctional areas of organisations. I am meticulous and creative in my approach and capable of proposing innovative ways to solve problems using data mining methods and techniques on the set of information available. I have experience working with analytical teams or autonomously, engaging and managing technical and non-technical stakeholders to gather, agree and deliver business requirements. I possess excellent communication (both verbal and written) and problem-solving skills, which enable me to communicate effectively with clients, teams, and stakeholders.

Available to hire

I am an enthusiastic, analytical and result-driven professional with expertise in transforming business requirements into analytical models, developing data mining and reporting solutions that scale across a massive volume of structured and unstructured data. With over 10 years of experience in managing and delivering successful projects of various complexities, including Customer retention, acquisition and management, product affinity, cost optimisation, Performance analysis, Budgeting, Planning and Business Transformation across multifunctional areas of organisations.

I am meticulous and creative in my approach and capable of proposing innovative ways to solve problems using data mining methods and techniques on the set of information available. I have experience working with analytical teams or autonomously, engaging and managing technical and non-technical stakeholders to gather, agree and deliver business requirements. I possess excellent communication (both verbal and written) and problem-solving skills, which enable me to communicate effectively with clients, teams, and stakeholders.

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Experience Level

Expert
Expert
Expert
Intermediate

Work Experience

Customer Analytics & Insight Analyst at The Co-operative Bank
November 1, 2022 - November 7, 2025
Part of a Customer Analytics & Data team delivering deep customer analytics using SAS, SQL and Excel to provide insights that drive performance, growth and improved customer experience. Responsibilities include creating comprehensive customer data analysis reports, developing segmentation strategies, enabling a single source of truth across marketing and business teams, and aligning insights with business goals. Engagement with product and analytical teams to foster stakeholder relationships and ensure regulatory compliance.
Data Scientist at Pairview Limited (Projects)
September 30, 2022 - September 30, 2022
Worked within an analytics team to design and implement data solutions for clients, performing exploratory data analysis, ETL, and statistical modeling. Built predictive models (decision trees, regression, gradient boosting, neural networks), developed automated dashboards (Excel Pivot, Power BI), and conducted campaign and customer behavior analyses. Implemented Big Data ETLs using Hadoop and conducted ad-hoc queries with Pig and Hive.
Data Analyst at Construiti Company Limited
January 1, 2015 - January 1, 2015
Performed statistical and machine learning analyses, developed management information reports, translated business requirements into analytics, and ensured data integrity across extraction, storage and processing. Built data pipelines and delivered insights to support management decisions.
Customer Service Manager at Diamond Bank Plc
December 31, 2012 - December 31, 2012
Participated in CIU and software upgrade projects, supervised branch operations, handled customer complaints, reconciled accounts, vault administration and transaction authorisations, and prepared monthly reports. Led training of branch staff and contributed to customer service improvements.
Branch Operations Officer at Fountain Trust Bank plc
March 31, 2006 - March 31, 2006
Managed customer communications, monitored TAT and quality, handled customer requests, produced reports on account activity, and maintained Funds Transfer Unit including remittances and VAT processing. Recruited and retained customers.

Education

MSc Geographical Information Systems at Sheffield Hallam University
January 1, 2015 - November 1, 2016
PMP. Project Management at Project Management Institute
January 1, 2010 - January 1, 2010
BSc Agricultural Economics at University of Agriculture, Abeokuta, Nigeria
January 1, 1998 - January 1, 1998

Qualifications

PMP - Project Management Professional
January 1, 2010 - January 1, 2010

Industry Experience

Financial Services, Professional Services, Software & Internet