Function as an expert technical resource for colleagues and external customers. Gather and analyze information (customer contention, product symptoms, etc.) and provide repair recommendations or services based on these conditions. Specific technical duties include programming and updating PCM (Powertrain Control Module) and PGM-FI (Programmed Fuel Injection) computer systems in various vehicle models; programming, troubleshooting, and updating software for multimedia infotainment systems; repairing and troubleshooting data cabling on databus systems; installing and programming Bluetooth systems for Apple and Android; installing and troubleshooting in-car WiFi systems; installing and troubleshooting parking assist radar systems; installing, programming, troubleshooting, and updating in-car telematics systems to ensure proper tracking and on-board diagnostic and data transmission functionality; programming, repairing, and troubleshooting keyless smart entry immobilizer systems.

Engineer/Producer at Woodz Entertainment

January 1, 2000 - November 7, 2025

Responsible for recording, mixing, and mastering audio using Avid ProTools, PreSonus Studio One, Logic Pro, Steinberg Cubase and Nuendo; performing audio restoration with Izotope Rx; configuring and operating hardware mixers, equalizers, compressors, microphone preamps, and AD/DA converters; ensuring data/media recoverability by following a schedule of system backups and database archive operations; and managing the overall functionality and efficiency of computers and servers running on multiple operating systems. Specific technical responsibilities include installing, updating, and maintaining Windows desktops; installing and configuring multi-monitor PCI video cards; installing and configuring RAID HDD systems; installing and configuring ATX motherboards; installing and troubleshooting ATX power supplies; installing and configuring internal IDE and SATA HDD drives; installing and configuring PCI/PCIe multi-channel audio cards; installing and configuring USB, FireWire, and Thunderbol