Hello, I’m Francis Wong, a strategic data analytics leader based in Singapore. I bring 10+ years of experience turning complex operational data into actionable insights that drive decision-making, efficiency, and business performance. I excel at building KPI frameworks, dashboards, and data governance across Finance, Sales, Operations, and IT, with hands-on expertise in Power BI, SQL, Python, and automation. I partner cross-functionally to translate data into strategic actions, lead digital transformation initiatives, and enable self-service analytics for stakeholders. I’m committed to delivering high-quality analytics that support sustainable growth and cost control.

Francis Wong

Hello, I’m Francis Wong, a strategic data analytics leader based in Singapore. I bring 10+ years of experience turning complex operational data into actionable insights that drive decision-making, efficiency, and business performance. I excel at building KPI frameworks, dashboards, and data governance across Finance, Sales, Operations, and IT, with hands-on expertise in Power BI, SQL, Python, and automation. I partner cross-functionally to translate data into strategic actions, lead digital transformation initiatives, and enable self-service analytics for stakeholders. I’m committed to delivering high-quality analytics that support sustainable growth and cost control.

Available to hire

Hello, I’m Francis Wong, a strategic data analytics leader based in Singapore. I bring 10+ years of experience turning complex operational data into actionable insights that drive decision-making, efficiency, and business performance. I excel at building KPI frameworks, dashboards, and data governance across Finance, Sales, Operations, and IT, with hands-on expertise in Power BI, SQL, Python, and automation.
I partner cross-functionally to translate data into strategic actions, lead digital transformation initiatives, and enable self-service analytics for stakeholders. I’m committed to delivering high-quality analytics that support sustainable growth and cost control.

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Language

English
Fluent

Work Experience

Manager, Service Planning & Analysis at Fujifilm Business Innovation Pte Ltd
March 1, 2025 - March 1, 2025
Architected and led the Service Planning & Analysis function, defined the strategic data roadmap, and steered high-impact analytics projects enabling operational excellence and informed executive strategy. Drove Digital Transformation across the service division using Power BI, SharePoint, and Power Automate, achieving $10,000 in annual cost savings and 20% workflow efficiency through end-to-end process automation. Designed executive dashboards (revenue, cost, print volume) in Power BI to accelerate decision-making and improve visibility. Defined and tracked KPIs to boost process efficiency by 20% and productivity by 15%. Managed senior management reporting, including variance analysis and root-cause mitigation. Conducted customer segmentation identifying two untapped high-value segments (8% market opportunity).
Planner, Planning & Compliance at Stellar Lifestyle Pte Ltd
April 1, 2019 - April 1, 2019
Drove revenue optimization and strategic media planning through detailed financial and performance analysis of advertising assets. Implemented budgeting framework for media sponsorships (10% ROI uplift). Identified and realized $120,000 in hidden revenue through cost and pricing analysis, boosting total ad revenue by 4%. Analyzed sales, demographics, and preferences to drive targeted marketing strategies and product mix changes, yielding a 30% lift in campaign performance.
APAC Assistant Market Manager at Nexans Singapore Pte Ltd
December 1, 2018 - December 1, 2018
Synthesised market dynamics and competitive intelligence into actionable data products to guide APAC sales engagement. Led APAC Sales Transformation focusing on Distributor Compliance and BI, optimizing data ingestion workflows with 40% time savings in compliance monitoring. Automated key sales data reports, reducing generation time by 40% (saving ~10 weekly hours). Oversaw Southeast Asia Office 365 migration (150+ users) with <1% downtime and 95% adoption. Analyzed market datasets producing targeted insights that uncovered a 10% untapped market segment.
Regional Management Information Manager at CW T Pte Ltd
December 1, 2015 - December 1, 2015
Drove regional/global travel budget optimization via analysis of travel patterns and vendor pricing, achieving 15% cost reduction. Designed executive dashboards enhancing client retention by 10% and enabling travel spend and compliance insights. Mentored junior analysts, increasing team efficiency by 20% and enabling 80% of routine reporting to be self-managed. Streamlined reporting processes to improve data accuracy and reduce decision time by 20%. Developed APAC feedback platforms and reports, contributing to a 30% drop in client complaints.
Information System Administrator at Hogg Robinson Group (HRG) Pte Ltd
March 1, 2008 - March 1, 2008
Managed MIS reports for local and global accounts ensuring data integrity and timely insights for strategic decisions. Developed a versatile sales proposal template reducing manual data entry by 20%. Generated client-tailored reports (airlines, trends, savings, compliance) that reduced client compliance issues by 15%.
Manager, Service Planning & Analysis at Fujifilm Business Innovation Pte Ltd
June 1, 2019 - March 1, 2025
Architected and led the Service Planning & Analysis function, defining the strategic data roadmap and ensuring successful execution of high-impact analytical projects that drove operational excellence and informed executive strategy. Built Power BI dashboards, implemented reporting automation with Power Automate, and standardized data definitions across teams to improve data accuracy and visibility.
APAC Assistant Market Manager at Nexans Singapore Pte Ltd
January 1, 2016 - December 1, 2018
Automated regional sales and distributor compliance reporting, reducing reporting cycle time by 40% and improving data consistency. Supported BI tool adoption and standardisation across APAC markets. Synthesized market dynamics and competitive intelligence into actionable data products to empower APAC sales.
Regional Management Information Manager at CW T Pte Ltd
April 1, 2008 - December 1, 2015
Managed the regional Management Information function, driving travel budget optimization through analysis of travel patterns and vendor pricing, resulting in a 15% reduction in overall travel expenses. Elevated team capability and improved efficiency by mentoring junior analysts, enabling them to manage 80% of routine reporting tasks. Streamlined reporting processes to improve data accuracy and reduce decision time by 20%.
Information System Administrator at American Express Global Business Travel
March 1, 2004 - March 1, 2008
Managed MIS reporting for local and global accounts with focus on data accuracy and timely insights to support strategic decisions. Generated client-tailored reports (airlines, trends, savings, compliance) that reduced client compliance issues by 15%.

Education

Degree in Business, Marketing at University of Wales
July 1, 2007 - August 1, 2009
Advanced Diploma, Business Studies at PSB Academy Singapore
August 1, 2004 - November 1, 2006
Diploma, Marketing (Major in Marketing Communication) at Temasek Polytechnic
May 1, 1997 - July 1, 2000
BSc (2nd Upper Hons) Business & Marketing at University of Wales
July 1, 2007 - August 1, 2009
Adv Diploma, Business Studies at PSB Academy SG
August 1, 2004 - November 1, 2006
Diploma, Marketing (Major in Marcom) at Temasek Polytechnic
May 1, 1997 - July 1, 2000

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet, Financial Services, Manufacturing, Media & Entertainment, Travel & Hospitality