I am Hemant Kumar, a multilingual finance and operations specialist with 5+ years of experience in Order-to-Cash (O2C), collections, disputes, SAP operations, quality assurance, and client relationship management. I excel at leading cross-functional teams, coaching, and delivering client-facing solutions in high-pressure environments, leveraging SAP, HighRadius, and ServiceNow to optimize processes and cash flow.
I am a proactive communicator fluent in Portuguese, Spanish, and English, with strong skills in advanced Excel reporting, KPI tracking, and front-desk client interactions. I thrive on driving process improvements, maintaining audit readiness, and building trusted relationships with clients and stakeholders across diverse markets.
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