Senior Project Lead at RWS Holdings plc

As Senior Project Lead at RWS Holdings plc, I managed complex multilingual localization projects for high-profile clients across Life Sciences, Pharmaceutical, IT, robotics, tourism, and consumer electronics sectors. I oversaw the full project lifecycle — from scoping and budgeting to delivery and quality assurance — ensuring linguistic and technical excellence across all deliverables. Acting as Backup Line Manager, I supervised and mentored a team of 11, providing guidance on tools, workflows, and best practices while driving continuous process improvement across teams and departments. I coordinated the work of translators, engineers, and QA specialists, managing resources across multiple time zones and languages, including Spanish, Catalan, Basque, and Galician. My responsibilities included defining project plans, negotiating timelines and pricing, preparing linguistic assets, and monitoring KPIs related to quality, utilization, and profitability. I implemented and refined QA processes such as LSO, linguistic testing, terminology management, and TM alignment, and designed automated QA workflows using regular expressions to detect and correct recurring linguistic and formatting issues. I was also deeply involved in hands-on linguistic tasks: translation, post-editing, review, transcription, and multimedia QA. Additionally, I contributed to the optimization of Neural Machine Translation (Language Weaver) models by reviewing MT output, classifying errors, validating data for retraining, and evaluating tone and accuracy to enhance linguistic quality in translation pipelines. Collaboration and communication were central to my role. I liaised directly with client reviewers to interpret feedback and propose improvements, ensuring alignment with brand and regulatory standards. I regularly led status meetings and project presentations, providing transparency on progress, risks, and performance metrics. Through my combined expertise in project management, linguistic quality assurance, and MT evaluation, I consistently delivered projects that met the highest standards of accuracy, scalability, and client satisfaction — while fostering efficiency and innovation within the localization process.

Managing Director at ZakMar Enterprises LLC

Led planning and execution of web-based projects in tourism, health, and digital services. Managed full project lifecycle from scope and budgeting to content creation and performance analysis. Wrote bilingual (English/Spanish) copy for websites, marketing campaigns, and video materials to ensure consistent brand messaging. Collaborated with development and sales teams; implemented monetization and SEO strategies to boost visibility and revenue across platforms. Trained AI chatbots for multilingual websites and evaluated AI-generated Spanish and English text for correctness and naturalness. Produced SEO-driven content and monitored performance via Google Analytics and Search Console, delivering detailed reports for continuous improvement.

Property Agent at Granada Properties

Managed property sales and rentals; coordinated client communications and visits. Created bilingual marketing content and developed website materials to enhance online presence.

Freelance Translator at Noraktrad SL

Translated patents and technical texts (EN → ES) with a strong emphasis on precision and terminology consistency.

Patent System Administrator at Computer Packages Inc.

Analyzed and managed patent data; provided support to international clients, ensuring accurate documentation and efficient patent system operations.