I am a native Chinese speaker with 6+ years of professional experience spanning e-commerce operations, linguistic quality assurance, data annotation, and AI training support. I excel in content writing, proofreading, transcription, and multi-platform data labeling, consistently delivering high-accuracy linguistic work. I enjoy collaborating with international AI teams and BPO vendors to produce consistent, on-brand outputs. I bring strong cross-functional communication skills, helping design, customer support, and engineering teams align on messaging, quality standards, and project goals. My work blends linguistic expertise with practical business understanding to support scalable AI solutions and engaging customer experiences.

Lingchuang Su

I am a native Chinese speaker with 6+ years of professional experience spanning e-commerce operations, linguistic quality assurance, data annotation, and AI training support. I excel in content writing, proofreading, transcription, and multi-platform data labeling, consistently delivering high-accuracy linguistic work. I enjoy collaborating with international AI teams and BPO vendors to produce consistent, on-brand outputs. I bring strong cross-functional communication skills, helping design, customer support, and engineering teams align on messaging, quality standards, and project goals. My work blends linguistic expertise with practical business understanding to support scalable AI solutions and engaging customer experiences.

Available to hire

I am a native Chinese speaker with 6+ years of professional experience spanning e-commerce operations, linguistic quality assurance, data annotation, and AI training support. I excel in content writing, proofreading, transcription, and multi-platform data labeling, consistently delivering high-accuracy linguistic work. I enjoy collaborating with international AI teams and BPO vendors to produce consistent, on-brand outputs.

I bring strong cross-functional communication skills, helping design, customer support, and engineering teams align on messaging, quality standards, and project goals. My work blends linguistic expertise with practical business understanding to support scalable AI solutions and engaging customer experiences.

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Work Experience

Data Annotator at Firstsource
January 1, 2025 - January 1, 2025
Performed multi-type data annotation tasks including text classification, intent recognition, audio tagging, sentiment analysis, and metadata labeling; completed large Mandarin audio transcription projects with high accuracy; conducted quality checks on peer annotations and clarified linguistic edge cases with project managers.
Data Labeling Contractor at UsergyAI
January 1, 2025 - January 1, 2025
Delivered high-precision annotation across text and audio datasets for AI model training (LLM and ASR); performed error correction, tone evaluation, context refinement, offensive-content classification, and linguistic QA; provided Mandarin-specific insights for multilingual teams; recognized for on-time delivery and low error rates across multiple batches.
Chinese Language Trainer (Part-time) at LingoTribe
August 1, 2025 - November 9, 2025
Delivered interactive Chinese language training sessions using AI-assisted tools; designed scenario-based dialogues and pronunciation correction exercises; provided linguistic feedback on tone, fluency, and cultural appropriateness; earned excellent evaluations.
E-commerce Operations Manager at Xi'an Chenshuo Trading Co., Ltd.
January 1, 2020 - November 9, 2025
Drafted and optimized product descriptions, promotional materials, and customer scripts; collaborated with designers to align visuals with messaging; developed response templates for customer service; prepared weekly performance reports with strategic recommendations; coordinated messaging with partners such as Yili and Junlebao.

Education

Associate Degree in E-commerce at Lanzhou Petrochemical Vocational and Technical University
January 1, 2019 - November 9, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Professional Services, Media & Entertainment, Education