I am a motivated and customer-focused professional with extensive experience in customer service, event coordination, security, and team management. I excel at solving problems, communicating effectively, and maintaining high levels of customer satisfaction. I am eager to leverage my interpersonal and analytical skills in roles related to content review, HR, sales, and office administration. I am known for my adaptability, attention to detail, and resilience in fast-paced environments. I thrive in dynamic settings, continuously learn, and collaborate well with colleagues to deliver quality outcomes. I bring a strong work ethic, reliability, and a proactive approach to solving challenges in fast-paced environments.

Dennis Costa Batista de Almeida

I am a motivated and customer-focused professional with extensive experience in customer service, event coordination, security, and team management. I excel at solving problems, communicating effectively, and maintaining high levels of customer satisfaction. I am eager to leverage my interpersonal and analytical skills in roles related to content review, HR, sales, and office administration. I am known for my adaptability, attention to detail, and resilience in fast-paced environments. I thrive in dynamic settings, continuously learn, and collaborate well with colleagues to deliver quality outcomes. I bring a strong work ethic, reliability, and a proactive approach to solving challenges in fast-paced environments.

Available to hire

I am a motivated and customer-focused professional with extensive experience in customer service, event coordination, security, and team management. I excel at solving problems, communicating effectively, and maintaining high levels of customer satisfaction. I am eager to leverage my interpersonal and analytical skills in roles related to content review, HR, sales, and office administration. I am known for my adaptability, attention to detail, and resilience in fast-paced environments.

I thrive in dynamic settings, continuously learn, and collaborate well with colleagues to deliver quality outcomes. I bring a strong work ethic, reliability, and a proactive approach to solving challenges in fast-paced environments.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
French
Beginner

Work Experience

Community Operations Analyst at Covalen
January 1, 2025 - November 9, 2025
Analyzed identification documents to verify authenticity, ensuring that only legitimate users can access the platform. Monitored, reviewed, and ensured compliance with quality standards, providing actionable feedback to improve performance and maintain high-quality outcomes. Contributed to the security and integrity of the system by protecting against fraudulent activities and unauthorized access.
Security Officer at OCS Complete Solution
July 1, 2021 - July 1, 2021
Managed real-time monitoring using CCTV to ensure facility security and rapid response to potential issues. Maintained comprehensive logs and detailed reports, demonstrating accuracy in documentation. Used critical thinking and communication skills to de-escalate situations and provide clear information to stakeholders.
Event Producer at 56 productions
August 1, 2023 - August 1, 2023
Planned and executed successful events, managing logistics, client relations, and vendor coordination. Addressed client requirements with tailored solutions to enhance client experiences. Demonstrated problem-solving and multitasking abilities under tight deadlines, while managing event budgets and timelines to meet objectives efficiently.
Chef at Lemon Jelly
July 1, 2024 - July 1, 2024
Maintained a high level of service in a fast-paced environment, prioritizing tasks and ensuring timely delivery. Worked collaboratively with team members, demonstrating strong teamwork and time management. Ensured compliance with health and safety standards, maintaining a clean and organized workspace.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Retail, Education