Hi, I'm Noemi Rodrigues Leite, a marketing and events professional with a track record of coordinating reservations, promotions, and customer service for global teams. I have hands-on experience managing loyalty programs, vendor negotiations, and cross-functional collaboration to deliver exceptional customer experiences. I thrive in fast-paced environments and enjoy turning ideas into organized, efficient processes. I’m currently learning French and expanding my skills in digital design. Hi, I’m always excited to contribute to building strong brands and memorable events, and I love turning complex problems into actionable plans that keep teams aligned and customers happy.…

Noemi Rodrigues Leite

Hi, I'm Noemi Rodrigues Leite, a marketing and events professional with a track record of coordinating reservations, promotions, and customer service for global teams. I have hands-on experience managing loyalty programs, vendor negotiations, and cross-functional collaboration to deliver exceptional customer experiences. I thrive in fast-paced environments and enjoy turning ideas into organized, efficient processes. I’m currently learning French and expanding my skills in digital design. Hi, I’m always excited to contribute to building strong brands and memorable events, and I love turning complex problems into actionable plans that keep teams aligned and customers happy.…

Available to hire

Hi, I’m Noemi Rodrigues Leite, a marketing and events professional with a track record of coordinating reservations, promotions, and customer service for global teams. I have hands-on experience managing loyalty programs, vendor negotiations, and cross-functional collaboration to deliver exceptional customer experiences. I thrive in fast-paced environments and enjoy turning ideas into organized, efficient processes. I’m currently learning French and expanding my skills in digital design.

Hi, I’m always excited to contribute to building strong brands and memorable events, and I love turning complex problems into actionable plans that keep teams aligned and customers happy.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
French
Beginner

Work Experience

Customer Service Representative at American Airlines
February 28, 2025 - February 28, 2025
Collaborated with operations specialists to ensure daily workflow efficiency; managed U.S. and LATAM reservations and promoted sales opportunities; handled Advantage loyalty program support including enrollment and rewards redemption; delivered exceptional customer service, resolving issues and driving customer loyalty; collaborated with cross-functional teams to enhance processes and customer experience.
Administrative Assistant at Bemate Administrative
April 30, 2022 - April 30, 2022
Managed benefits payments (meal and transportation vouchers) for over 9,000 employees across Brazil. Supported business clients and resolved transactional issues. Ensured timely, accurate processing of payments.
Marketing and Event Planning Intern at JPMorgan Chase
August 31, 2019 - August 31, 2019
Supported logistics for LATAM-focused events, including vendor negotiations. Assisted with supplier onboarding and payment processes. Translated materials and contributed to internal operational projects.

Education

Bachelor's degree in Social Communication - Marketing and Advertising at Universidade Anhembi Morumbi
January 1, 2017 - January 1, 2020
Creative Designer Internship at Universidade Anhembi Morumbi
August 1, 2020 - December 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality