Available to hire
I’m a multilingual QA and localization professional with over three years of experience in Quality Assurance and Language Localization, recently expanding into AI model training and evaluation. I enjoy solving complex data problems, crafting precise prompts, and tuning large language models to align with user needs.
I thrive in collaborative settings, bringing attention to detail and a data-driven mindset to ensure factual accuracy, cultural appropriateness, and high quality in multilingual content. I’m passionate about applying AI and ML best practices to deliver reliable, compliant results that support business success.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Advanced AI Data Trainer at Invisible Technologies
June 1, 2024 - November 9, 2025Contributed to projects aimed at improving AI models through advanced prompt engineering techniques, fine-tuning of Large Language Models (LLMs), and optimization using RLHF (Reinforcement Learning from Human Feedback). Participated in meetings, onboarding, and ensured maintaining high levels of productivity in terms of hours and quality.
QA Auditor at Centific (formerly Oneforma by Pactera)
July 1, 2021 - November 9, 2025Responsible for conducting QA audits for a project generating training data for the Web Search Classification for the Italian language. Collaborated with project managers, project coordinators, and a multinational QA auditors team to enhance and optimize project performance, achieving targets while consistently meeting client delivery deadlines. Created documentation, enforcing guidelines, and providing individualized feedback to improve quality. Organized daily data to assess resource performance, using various parameters to evaluate quality and speed. Tested web app functionality and reported errors to IT. Handled forum duties ensuring company best practices.
Translator at Centific (formerly Oneforma by Pactera)
March 1, 2021 - November 9, 2025Human translation and MTPE (Machine Translation Post-Editing) from English to Italian and from Italian to English. Content translation covers general news, newspapers, instant messages, social media comments, medical publications, financial and commercial documents, sports, travel, etc. Entrusted with assessing the accuracy of other resources for English→Italian and Italian→English translations.
Beta Tester and Annotator at Centific (formerly Oneforma by Pactera)
September 1, 2022 - September 1, 2022Beta testing of provided web pages for functionality and compliance with client guidelines. Reported issues to assist the development team in prompt resolution. Used Amazon Workspace, Quip, Excel, and Word. Performed transcription QA, organizing information per guidelines and ensuring spelling and punctuation accuracy.
Guest House Operator at Casa Carmelo
September 1, 2022 - September 1, 2022Provided exceptional customer service, greeted guests, and managed bookings across Booking.com and Airbnb. Responded to queries via email, telephone, and in-person. Handled complaints independently and escalated issues to management when appropriate.
Transcriptionist at Focus Limited Ltd
March 1, 2021 - March 1, 2021Transcription and translation of audio files into long-form text. Reviewed transcripts to tight deadlines while maintaining accuracy, correcting issues such as inaudible audio and out-of-sync subtitles.
Advanced AI Data Trainer at Invisible Technologies
August 1, 2025 - August 1, 2025Contributed to projects aimed at improving AI models through advanced prompt engineering techniques, fine-tuning of Large Language Models (LLMs), and optimization using Reinforcement Learning from Human Feedback (RLHF). Performed rubric-based evaluations of AI content (citation importance, support, factual accuracy) with research via Google Search. Assessed AI-generated responses for linguistic precision, factual reliability, cultural appropriateness, formatting, and safety. Designed and refined prompts and preambles to guide AI models, evaluated and ranked responses, and ensured accuracy, compliance, and quality.
QA Auditor at Centific (formerly Oneforma by Pactera)
July 1, 2021 - November 10, 2025Responsible for conducting QA audits for a project generating training data for Web Search Classification in Italian. Collaborated with project managers, project coordinators, and a team of QA auditors from different countries to enhance and optimize project performance, achieving the required targets while consistently meeting client delivery deadlines. Created documentation, enforcing guidelines, and providing individualized feedback to improve the quality of work. Organized daily data to assess resource performance, using various parameters to evaluate the quality and speed of their work. Tested the functionality of the web app, reporting errors and malfunctions to the designated IT team. Handling forum duties to ensure best practices are followed.
Translator at Centific (formerly Oneforma by Pactera)
March 1, 2021 - November 10, 2025Human translation and MTPE (Machine Translation Post-Editing) from English to Italian and from Italian to English. Content translation covers general news, newspapers, instant messages or social media comments, medical publications, financial and commercial documents, sports, travel, shopping, etc. Entrusted with assessing the accuracy of other resources for English–Italian and Italian–English translations.
Education
Translation and Liaison Interpreting at University of Messina - Messina, Italy
September 1, 2008 - October 1, 2012Electrical Technician at Professional Institute of Furci Siculo - Furci Siculo, Province of Messina, Italy
September 1, 2003 - July 1, 2008Translation and Liaison Interpreting at University of Messina
September 1, 2008 - October 1, 2012High School Diploma: Electrical Technician at Professional Institute of Furci Siculo
September 1, 2003 - July 1, 2008Qualifications
Industry Experience
Professional Services, Software & Internet, Education, Media & Entertainment, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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