Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
Japanese
Beginner
Work Experience
Customer Service Representative at WNS Axis Tower 1, Northgate Alabang
February 1, 2023 - February 1, 2023Handled airline customers' concerns including flight bookings, cancellations, changes to flights, and seat assignments. Demonstrated empathy, provided recommendations with confidence, and proactively offered helpful guidance to resolve issues, aiming to build trust and ensure timely service.
Customer Service Representative at WNS Associate - Ops (WNS Axis Tower 1, Northgate Alabang)
January 1, 2022 - February 1, 2023Handled customer concerns regarding airline flights (bookings, cancellations, flight changes, seating arrangements) and provided empathetic, confident guidance. Proactively offered helpful advice to resolve issues and maintained high service quality during peak periods while managing multiple customers.
Education
Bachelor of Science in Computer Science at University of Perpetual Help System DALTA Molino Campus
January 1, 2018 - January 1, 2022Car Maintenance Vocational Course at Molino 3rd Road, Cavite State University, Bacoor City Campus
January 1, 2018 - January 1, 2022Accountancy and Business Management at Alabang-Zapote Road, Pamplona, Las Piñas City
January 1, 2016 - January 1, 2018High School Diploma at Golden Acres National High School
January 1, 2012 - January 1, 2016Bachelor of Science in Computer Science at University of Perpetual Help System DALTA Molino Campus
January 1, 2018 - January 1, 2022Car Maintenance Vocational Course at Molino Campus; Cavite State University; Bacoor City Campus
January 1, 2023 - January 1, 2024Qualifications
Accounting and Business Management
January 1, 2016 - January 1, 2018Golden Acres National High School
January 1, 2012 - January 1, 2016Industry Experience
Travel & Hospitality, Professional Services, Other
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Hire a App Developer
We have the best app developer experts on Twine. Hire a app developer today.