Available to hire
Hi there! I’m Simona Corina Niscoveanu, a customer-oriented professional with experience in translation, multilingual support, and online platform assistance. I enjoy helping people, solving problems, and turning inquiries into clear, actionable solutions.
I’m meticulous about details and like coordinating teams, improving processes, and delivering smooth experiences across digital environments. I speak English (C1), Italian (C2), French (B1), and Romanian (native), and I’m always eager to learn and adapt.
Skills
Experience Level
Expert
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Language
English
Advanced
Italian
Fluent
French
Advanced
Romanian, Moldavian, Moldovan
Fluent
Work Experience
Team Leader at TELUS Digital
January 1, 2025 - January 1, 2025Managed a team of 20 moderators; facilitated communication with the client in order to set appropriate targets.
Customer Support Agent at Global Remote Services
January 1, 2025 - November 10, 2025Offered assistance to customers selling and buying tickets on the online platform.
Receptionist at Hotel Cavour, Rome
January 1, 2023 - January 1, 2023Checked in and checked out guests, processed payments, and addressed guest inquiries.
Freelance Translator at Self-Employed
January 1, 2023 - January 1, 2023Translation and subtitle services.
Education
Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Telecommunications
Skills
Experience Level
Expert
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