I am an ambitious and versatile information technology graduate with nearly two years of experience assisting company projects and payroll operations. I have a strong foundation in administrative support, financial data records and processing, customer service operations, loan calculation and sales. I am efficient and thrive in fast-paced environments, bringing a serious but warm approach to my tasks. I aim to contribute meticulous attention to detail and build positive, uplifting relationships with clients and coworkers. In addition to my IT background, I have hands-on experience supporting payroll processes, sales activities, and educational outreach. I am eager to leverage my diverse skill set to support teams in delivering accurate financial operations, quality customer service, and impactful project outcomes.

Bettye Opoku Ampong

I am an ambitious and versatile information technology graduate with nearly two years of experience assisting company projects and payroll operations. I have a strong foundation in administrative support, financial data records and processing, customer service operations, loan calculation and sales. I am efficient and thrive in fast-paced environments, bringing a serious but warm approach to my tasks. I aim to contribute meticulous attention to detail and build positive, uplifting relationships with clients and coworkers. In addition to my IT background, I have hands-on experience supporting payroll processes, sales activities, and educational outreach. I am eager to leverage my diverse skill set to support teams in delivering accurate financial operations, quality customer service, and impactful project outcomes.

Available to hire

I am an ambitious and versatile information technology graduate with nearly two years of experience assisting company projects and payroll operations. I have a strong foundation in administrative support, financial data records and processing, customer service operations, loan calculation and sales. I am efficient and thrive in fast-paced environments, bringing a serious but warm approach to my tasks. I aim to contribute meticulous attention to detail and build positive, uplifting relationships with clients and coworkers.

In addition to my IT background, I have hands-on experience supporting payroll processes, sales activities, and educational outreach. I am eager to leverage my diverse skill set to support teams in delivering accurate financial operations, quality customer service, and impactful project outcomes.

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Work Experience

National Service at KNUST Finance – Payroll Section
September 30, 2025 - September 30, 2025
Calculated and recorded tax returns and loan deductions; Processed and accrued employee loans; Compiled and managed letters and financial correspondence; Handled internal documentation and contributed to payroll processes; Documented financial operations; Served as personal assistant to the payroll head
Volunteer at Cally’s Library Projects
July 1, 2025 - July 1, 2025
Assisted in the deployment of reading and writing materials to underprivileged schools; Shared the importance of education and learning with pupils; Encouraged reading and reading activities amongst the students; Assisted in the planning and logistics of the project
Sales & Marketing at MTN Ghana – Adum Branch
December 31, 2023 - December 31, 2023
Registered and activated SIM cards for clients; Set up and verified business mobile money accounts; Delivered front desk customer service support, addressing client needs and queries; Gained insight into mobile technology infrastructure and retail operations; Wrote and submitted professional emails to higher ups on behalf of my boss; Utilised company software to run operations and process requests

Education

Bachelor of Science in Information Technology at University Of Energy and Natural Resources
January 1, 2021 - November 1, 2024

Qualifications

Certificate of Participation - Cally’s Library Projects
July 1, 2025 - July 1, 2025
Diploma in E-Commerce Web Development
January 11, 2030 - November 10, 2025
Canva Design School
January 11, 2030 - November 10, 2025
Certificate in Canva Visual Suite
January 11, 2030 - November 10, 2025

Industry Experience

Software & Internet, Education, Financial Services, Professional Services, Retail