Hi, I’m Nausheen Aleem. I’m a creative and detail‑oriented Visual Designer with hands‑on experience in service design and SharePoint administration. I enjoy turning ideas into intuitive visuals, building collaborative templates, and crafting engaging presentations. I’ve contributed to Services Australia and specialize in user‑centered design, avatars, logos, page layouts, and accessible, polished interfaces that help teams work more effectively. With a four‑year diploma in graphic design, I’ve led end‑to‑end SharePoint projects and designed branch sites tailored to staff needs. I thrive in fast‑paced environments, maintain a positive rapport with clients, and balance artistic vision with practical delivery to meet deadlines and elevate user experiences.

Nausheen Aleem

Hi, I’m Nausheen Aleem. I’m a creative and detail‑oriented Visual Designer with hands‑on experience in service design and SharePoint administration. I enjoy turning ideas into intuitive visuals, building collaborative templates, and crafting engaging presentations. I’ve contributed to Services Australia and specialize in user‑centered design, avatars, logos, page layouts, and accessible, polished interfaces that help teams work more effectively. With a four‑year diploma in graphic design, I’ve led end‑to‑end SharePoint projects and designed branch sites tailored to staff needs. I thrive in fast‑paced environments, maintain a positive rapport with clients, and balance artistic vision with practical delivery to meet deadlines and elevate user experiences.

Available to hire

Hi, I’m Nausheen Aleem. I’m a creative and detail‑oriented Visual Designer with hands‑on experience in service design and SharePoint administration. I enjoy turning ideas into intuitive visuals, building collaborative templates, and crafting engaging presentations. I’ve contributed to Services Australia and specialize in user‑centered design, avatars, logos, page layouts, and accessible, polished interfaces that help teams work more effectively.

With a four‑year diploma in graphic design, I’ve led end‑to‑end SharePoint projects and designed branch sites tailored to staff needs. I thrive in fast‑paced environments, maintain a positive rapport with clients, and balance artistic vision with practical delivery to meet deadlines and elevate user experiences.

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Language

English
Fluent

Work Experience

APS-4 Visual Designer and SharePoint Administrator at Services Australia
April 14, 2025 - Present
Creative and detail‑oriented visual designer contributing to service design with hands‑on SharePoint administration. Initiated and launched the Team SharePoint site to support collaboration and streamline workflows, then designed and delivered a Branch SharePoint site tailored to branch needs.
APS-4 Program Officer at Services Australia
January 1, 2025 - April 30, 2025
COVID-19 Vaccine Claim Scheme: assisted customers with inquiries and technical issues via phone, email, and chat; identified and resolved issues; maintained accurate records; created new claims and work IDs; managed inbound/outbound calls and stayed updated on products/services.
Executive Assistant to Dylan Kurtz, Customer Transformation Branch at Services Australia
March 1, 2024 - January 31, 2025
Organized executive calendar, prioritized meetings, managed communications, drafted correspondence, planned travel itineraries, and provided day‑to‑day administrative support to ensure smooth operations and alignment with the executive’s priorities.
APS-3 Services Officer (Processing) at Services Australia
April 1, 2023 - March 31, 2024
Processed and assessed claims for government benefits, verified eligibility, maintained documentation, ensured compliance and quality, and supported timely service delivery.
Web/Graphic Designer (Casual) at DIGITEES.com.au
June 1, 2021 - April 30, 2023
Designed, developed, and implemented graphics, layouts, and T‑shirt production. Led a team for garment production and marketing materials; managed marketing projects and created promotional materials across digital and print, including websites, brochures, banners, and signage; coordinated production prioritization and order preparation.
Assistant Educator (Casual) at YMCA Early Learning Center
September 1, 2019 - April 30, 2023
Provided care, support, and education to young children; planned and implemented curriculum; created a safe and inclusive environment; supervised and engaged children; built relationships with children and families; collaborated with colleagues and professionals.
Web/Graphic Designer & SharePoint Administrator at ACT Correction Services
October 1, 2017 - December 31, 2017
Work placement focused on improving the user interface of the department’s intranet, administering SharePoint pages, and producing graphics for internal communications; designed newsletters and digital assets for multiple channels; created design elements for portal and communications.
Graphic and Web Designer at Freelance – United Arab Emirates
January 1, 2010 - June 30, 2015
Designed brochures, advertisements, posters, packaging, corporate identity, and advertising campaigns; produced books and magazines for print; designed user interfaces for websites and applications; led graphic production and documentation for print communications.

Education

Certificate IV in Cyber Security at Canberra Institute of Technology
January 1, 2021 - December 31, 2021
Diploma – Early Childhood at Unique Technical College
January 1, 2022 - December 31, 2022
Certificate 3 - Business Administration at Canberra Institute of Technology
January 1, 2017 - December 31, 2017
Master of International Relations at Karachi University (Overseas)
January 11, 2030 - January 3, 2026
Bachelor of Arts at Karachi University (Overseas)
January 11, 2030 - January 3, 2026
Diploma in Graphic Design at Karachi School of Arts (Overseas)
January 11, 2030 - January 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Education, Media & Entertainment, Professional Services, Non-Profit Organization