Norma

Work Experience

Product Design Intern at Sensitech
December 1, 2024 - December 1, 2024
Led redesign of the No. 1 Email Notification feature to boost engagement for crucial customers by enhancing functionality, architecture, and visual design. Conducted user research, executed usability testing, and analyzed data to prioritize features, achieving 100% satisfaction with new email versions. Also contributed to reusable components and design guidelines within the Design System to improve delivery of customer solutions.
Product Designer at Shu Labs
June 1, 2024 - June 1, 2024
Designed and launched an AI-powered e-commerce analytics platform that streamlined marketing analysts' workflows. Developed interactive prototypes demonstrating AI agent interactions. Built a comprehensive component library in Figma to ensure consistent implementation across product modules.
Product Design Intern at Wayfair
June 1, 2023 - June 1, 2023
Contributed to product design as a design intern; supported various modules with user-centered design, delivering improvements in user flows and visual design.
UX/UI Designer (Contract) at CampGem
October 1, 2022 - October 1, 2022
Redesigned a rental listing website by defining information architecture and navigation to improve user flow; delivered 140+ web pages and expanded property availability; established a design system with components, colors, and typography.
UX/UI Designer & Team Lead at Furiends
October 1, 2022 - October 1, 2022
Designed a pet adoption mobile app through user research, wireframes, and mockups for non-profits; led cross-team collaboration with PMs, engineers, and stakeholders; driven design iterations.

Education

Master of Science in User-Centered Design at Brandeis University
January 11, 2030 - December 1, 2024

Qualifications

Google UX Design Professional Certificate
January 11, 2030 - November 11, 2025
IBM Generative AI for UI UX Design Specialization
January 11, 2030 - November 11, 2025

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Other