I'm Elizabeth M. Zirk, a Manager of Events and Communications with a passion for writing, engagement, and workplace inclusion. I have written for diverse audiences across corporate leadership communications, media, and internal channels, including a thesis on mobile banking adoption published by the University of Missouri-Columbia, and executive communications for leadership at SAP and DFS. I thrive on turning ideas into clear, engaging messages and inclusive experiences. I excel at coordinating internal and external events for up to 8,000 attendees, managing vendors and contracts, guest lists, catering, branding, digital components, and post-event evaluations. I design and deliver event communications and lead DE&I initiatives to improve the employee experience and ensure effective, inclusive storytelling across organizations.

Elizabeth M. Zirk

I'm Elizabeth M. Zirk, a Manager of Events and Communications with a passion for writing, engagement, and workplace inclusion. I have written for diverse audiences across corporate leadership communications, media, and internal channels, including a thesis on mobile banking adoption published by the University of Missouri-Columbia, and executive communications for leadership at SAP and DFS. I thrive on turning ideas into clear, engaging messages and inclusive experiences. I excel at coordinating internal and external events for up to 8,000 attendees, managing vendors and contracts, guest lists, catering, branding, digital components, and post-event evaluations. I design and deliver event communications and lead DE&I initiatives to improve the employee experience and ensure effective, inclusive storytelling across organizations.

Available to hire

I’m Elizabeth M. Zirk, a Manager of Events and Communications with a passion for writing, engagement, and workplace inclusion. I have written for diverse audiences across corporate leadership communications, media, and internal channels, including a thesis on mobile banking adoption published by the University of Missouri-Columbia, and executive communications for leadership at SAP and DFS. I thrive on turning ideas into clear, engaging messages and inclusive experiences.

I excel at coordinating internal and external events for up to 8,000 attendees, managing vendors and contracts, guest lists, catering, branding, digital components, and post-event evaluations. I design and deliver event communications and lead DE&I initiatives to improve the employee experience and ensure effective, inclusive storytelling across organizations.

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Language

Spanish; Castilian
Advanced

Work Experience

Sr. Integrated Communications Specialist at SAP
June 1, 2023 - November 12, 2025
Plan and drive the execution of communications activities across multiple audiences. Facilitate media relations, crafting customer announcements and storytelling via press releases, news articles, and blogs. Manage executive communications for leadership, including social media posts, scripts for speaking engagements, presentation materials, and newsletters. Coordinate speaker sessions for SAP-sponsored events and support global/regional quarterly earnings announcements.
Principal, Communication Strategy & Events at Discover Financial Services (DFS)
December 31, 2023 - December 31, 2023
Created, strategized, and executed communications and events (in-person, hybrid, and virtual) for the Card organization and its cross-functional umbrella. Maintained a robust communication strategy for business and executive communications, utilizing Poppulo to create email templates and track open rate & click metrics. Organized best practice forums, quarterly town halls, networking sessions, wellness days, and volunteer/recognition events; chaired DE&I council to improve the employee experience; led campaigns such as offering free feminine hygiene products at headquarters and supporting field deployment.
Business Analyst, Commercial Card at J.P. Morgan Chase
July 31, 2018 - July 31, 2018
Managed communications support and material development for internal business reviews with the Commercial Card ELT, LOB partners, and CEOs. Strategically produced internal communications for town halls and newsletters, distributing agendas and materials to drive productive leadership meetings and clear messaging.
Sales & Marketing Associate, Commercial Bank at J.P. Morgan Chase
November 1, 2016 - November 1, 2016
Assisted Middle Market bankers with research, CRMs, client coverage, call preparation, and product partner opportunities. Created relationship plans to track client engagement, business strategy, and profitability; ensured data quality and reporting accuracy; supported senior management with ad hoc projects and market research.
Cardmember Advocacy Specialist, Card Services at J.P. Morgan Chase
July 1, 2013 - July 1, 2013
Reviewed internal and external customer service requests and performed administrative duties to support advocacy and service excellence.
Fraud & Quality Analyst, Card Services at J.P. Morgan Chase
January 1, 2011 - January 1, 2011
Daily customer service responsibilities, reports, and call volume monitoring to ensure quality and risk controls.
Anchor/Reporter at KOMU-TV8
December 31, 2007 - December 31, 2007
Investigated and reported local news stories for the NBC affiliate in Mid-Missouri.
Principal, Communication Strategy & Events at Discover Financial Services (DFS)
January 1, 2023 - January 1, 2023
Created, strategized, and executed communications and events (in-person, hybrid, and virtual) for the Card organization and its cross-functional umbrella—the Card 360; maintained a robust communication strategy for business and executive communications using Poppulo to create templates and track metrics; organized best practice forums, town halls, networking sessions, wellness days, and recognition events; chaired the DE&I council and led initiatives to improve the employee experience.
Business Analyst, Commercial Card at J.P. Morgan Chase
July 1, 2018 - July 1, 2018
Provided communications support and material development for internal leadership reviews with the Commercial Card ELT, LOB partners, and CEOs; produced internal communications for town halls and newsletters; ensured timely distribution of agendas and materials to enable effective leadership meetings.
Intern at Loud Interactive
December 31, 2013 - December 31, 2013
Interned at an online marketing firm while pursuing responsibilities at J.P. Morgan Chase.

Education

Master of Arts (M.A.) in Journalism (Strategic Communication) at University of Missouri, Columbia, MO
January 11, 2030 - January 1, 2017
Bachelor of Journalism (B.J.) in Convergence/Broadcast Journalism at University of Missouri, Columbia, MO
January 11, 2030 - January 1, 2007
Bachelor of Arts (B.A.) in Spanish at University of Missouri, Columbia, MO
January 11, 2030 - January 1, 2007
Master of Arts (M.A.) at University of Missouri
January 11, 2030 - January 1, 2017
Bachelor of Journalism (B.J.) at University of Missouri
January 11, 2030 - January 1, 2007
Bachelor of Arts (B.A.) in Spanish at University of Missouri
January 11, 2030 - January 1, 2007

Qualifications

Emerging Leaders, Certificate Program
January 11, 2030 - January 1, 2023
Diversity, Equity & Inclusion in the Workplace
January 11, 2030 - January 1, 2021
Emerging Leaders, WISE (Women in Sports & Events)
January 1, 2023 - November 12, 2025
Diversity, Equity & Inclusion in the Workplace
January 1, 2021 - November 12, 2025

Industry Experience

Financial Services, Media & Entertainment, Education, Non-Profit Organization, Professional Services, Software & Internet, Other