Solution-oriented designer experienced in productivity tools, SaaS products, and financial services. Currently designing enterprise loan solutions for business development managers. Strong record across freelance, SME, and corporate environments, with a focus on translating business problems into intuitive, strategic design solutions.…

YAP HONG WEI

Solution-oriented designer experienced in productivity tools, SaaS products, and financial services. Currently designing enterprise loan solutions for business development managers. Strong record across freelance, SME, and corporate environments, with a focus on translating business problems into intuitive, strategic design solutions.…

Available to hire

Solution-oriented designer experienced in productivity tools, SaaS products, and financial services. Currently designing enterprise loan solutions for business development managers. Strong record across freelance, SME, and corporate environments, with a focus on translating business problems into intuitive, strategic design solutions.

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Experience Level

Expert
Expert
Expert
Expert

Work Experience

Mid UI/UX Designer at Red Airship Holdings
September 1, 2024 - November 12, 2025
Led UX design initiatives for the Loan Origination System (LOS) dashboard, optimizing user flows to accelerate task completion by ~30%, reducing time-to-loan-offer stages, and supporting business efficiency goals. Conducted user research and usability testing to uncover pain points and behavioral insights, informing actionable design improvements and prioritization decisions. Created low-fidelity wireframes and high-fidelity prototypes to visualize complex journeys, ensuring alignment with brand standards and accessibility guidelines. Collaborated with product owners, developers, and cross-functional stakeholders to align UX strategies with business goals and technical requirements. Facilitated stakeholder workshops with regional teams (Hong Kong, Malaysia, Singapore) to address localization needs while maintaining platform-wide design consistency. Advocated for accessibility compliance and UX best practices, ensuring inclusive and user-centric solutions aligned with regulatory standar
UX Designer at Omnivore Media
August 1, 2024 - August 1, 2024
Collaborated with product managers, engineers, and stakeholders to define UX strategy and product vision while balancing technical constraints and business goals. Facilitated and conducted user research activities such as A/B and usability testing, identifying behavioral patterns and pain points to inform design decisions. Ensured design implementations are aligned with both business requirements and consumer insights. Designed and delivered user flows, wireframes, and prototypes to visualize product interactions and user journeys clearly. Ensured consistency with brand guidelines and user experience best practices in productivity tools. Ensured high accessibility standards (WCAG compliance), optimizing readability and usability for diverse user groups. Collaborated within Agile environments to deliver high-quality, user-centered solutions in a timely manner. Drove a 52% increase in efficiency and a 90% conversion rate among mobile users through strategic interface enhancements and ref
UI/UX Designer at Azaas Pte Ltd
December 1, 2022 - December 1, 2022
Partnered with product managers and stakeholders to conceptualize and deliver user-centric designs for projects including IT dashboards and medical information networks. Conducted user research and ideation sessions, translating insights into wireframes and prototypes that addressed user and business requirements. Presented design solutions to stakeholders, gathering feedback for iterative improvements and ensuring alignment with project goals. Collaborated with development teams to integrate designs seamlessly, resulting in timely and high-quality deliveries. Enhanced onboarding rates by 38% and overall registration flow by 51% through optimized user journey mapping and interaction design.
UI/UX Designer at Magenta Consulting Services Pte Ltd
April 1, 2022 - April 1, 2022
Collaborated closely with product managers and stakeholders to define product requirements and design objectives for an on-demand PCR test mobile app. Applied user-centered design methodologies to create intuitive user interfaces and streamline user experiences. Developed detailed wireframes and prototypes using tools like Figma and Adobe XD, facilitating stakeholder alignment and decision-making throughout the design process. Demonstrated strong communication and presentation skills, effectively conveying design ideas and solutions to both design and non-design stakeholders.
Marketing & Visual Designer (Intern) at Vault Corporation
February 1, 2022 - February 1, 2022
Collaborated closely with stakeholders and marketing teams to translate business objectives into visually compelling designs and user experiences, contributing to the development of landing page websites and promotional materials. Utilized design tools such as Elementor, WordPress, and Adobe XD to create engaging visual assets that effectively communicated the company's brand and messaging. Played a key role in the development and execution of a members-only e-commerce platform that runs as a membership portal. Actively participated in cross-functional meetings and design reviews, providing valuable insights and contributing to the overall success of projects through proactive problem-solving and collaboration. Marketing materials and email newsletter strategies yielded a 30% surge in website traffic, driving a 10% conversion rate for VIP package subscriptions.

Education

User Experience Immersive Design at General Assembly
May 1, 2022 - August 1, 2022
Bachelor’s degree in business (Marketing) at The Royal Melbourne Institute of Technology (RMIT)
January 1, 2021 - April 1, 2022
Diploma in Business (Accounting & Finance) at Temasek Polytechnic
April 1, 2014 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Professional Services