Available to hire
I’m a user-focused UX/UI designer who works on mobile and web experiences from concept through testing and iteration. I enjoy conducting user research, prototyping, and building design systems that scale, ensuring accessibility and usability across platforms.
I thrive in collaborative environments and contribute strong design thinking and visual execution to projects as a freelancer and in educational settings. Proficient in Figma and Adobe XD, I’m eager to grow from junior to mid-level roles and collaborate with cross-functional teams.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Advanced
Portuguese
Beginner
Work Experience
UX/UI Design Projects at Nexaland School
December 31, 2024 - December 31, 2024Children’s Audiobook App – Designed prototypes in Figma, conducted usability testing, and optimized for young users. Online Flower Shop Redesign – Improved e-commerce UX, developed a design system, and ran A/B testing. Home Services App – Created responsive UI/UX for web and mobile, defined color systems, and iterated from feedback.
Customer Service Representative at Teleperformance Portugal, Lisbon
December 31, 2020 - December 31, 2020Delivered responsive, friendly, and effective customer support to players via in-game, chat, email, and social media. Addressed account-related inquiries, technical issues, and gameplay concerns with high accuracy and efficiency. Collaborated with QA and development teams to report and resolve bugs, enhancing overall game usability. Maintained and updated knowledge bases to streamline processes and improve team efficiency. Trained new team members in customer support protocols and service excellence.
Research Expert at Ministry of Cooperatives, Tehran
December 31, 2014 - December 31, 2014Managed and supported academic research projects focused on cooperative organizations and workforce studies. Collaborated with students and researchers to define research objectives, gather data, and ensure quality of findings. Evaluated research proposals and provided financial support to projects aligned with the Ministry's strategic goals. Reviewed and edited academic papers for publication in the Cooperation Journal, ensuring clarity, structure, and user-centered readability. Analyzed study outcomes to identify trends, insights, and improvement areas relevant to organizational productivity and user engagement.
Education
UX/UI Design Certification at Nexaland School
January 11, 2030 - November 12, 2025M.Sc. in Educational Administration at Azad University, Saveh
January 11, 2030 - November 12, 2025B.Sc. in Public Administration Management at Azad University, Saveh
January 11, 2030 - November 12, 2025Qualifications
International Computer Driving License (ICDL) – Microsoft Office proficiency
January 11, 2030 - November 12, 2025Industry Experience
Software & Internet, Media & Entertainment, Education, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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