I’m an IT professional with more than 9 years of experience in the industry who takes pride in delivering high quality work in customer-centric environments. By gaining experience serving clients from different regions, I regard myself as an empathetic, self-motivated, strategic thinker and consulting expert. To cope with the ever-evolving and challenging industry, I possess relevant product expertise and adhere to globally recognised standards and industry best practices. I continuously expand my product and domain knowledge to align DevOps and IT security with business objectives. I’m keen on building scalable, reliable systems and enabling teams to ship value faster through automation, collaboration, and disciplined engineering practices.

Ashfaaq Ahmed

I’m an IT professional with more than 9 years of experience in the industry who takes pride in delivering high quality work in customer-centric environments. By gaining experience serving clients from different regions, I regard myself as an empathetic, self-motivated, strategic thinker and consulting expert. To cope with the ever-evolving and challenging industry, I possess relevant product expertise and adhere to globally recognised standards and industry best practices. I continuously expand my product and domain knowledge to align DevOps and IT security with business objectives. I’m keen on building scalable, reliable systems and enabling teams to ship value faster through automation, collaboration, and disciplined engineering practices.

Available to hire

I’m an IT professional with more than 9 years of experience in the industry who takes pride in delivering high quality work in customer-centric environments. By gaining experience serving clients from different regions, I regard myself as an empathetic, self-motivated, strategic thinker and consulting expert. To cope with the ever-evolving and challenging industry, I possess relevant product expertise and adhere to globally recognised standards and industry best practices.

I continuously expand my product and domain knowledge to align DevOps and IT security with business objectives. I’m keen on building scalable, reliable systems and enabling teams to ship value faster through automation, collaboration, and disciplined engineering practices.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Work Experience

Senior DevOps Engineer at Swivel Group
June 30, 2024 - June 30, 2024
Deploying and hosting Bunnings applications in Kubernetes on AWS EKS and Azure Kubernetes Service. Serves as Delivery Lead to identify blockers, review incidents, and plan remediation. Inventory and patch management; automation with Bash, Python, Ansible. Designing components and epics; implementing CI/CD for Databricks notebooks using GitHub Actions, GitLab CI, Azure DevOps, and Databricks CLI. Managing Databricks workspaces, access via AWS IAM, and Unity Catalog data governance. Orchestrating data workflows with Airflow or AWS Step Functions; enabling real-time analytics with Structured Streaming (Kafka) and Delta Live Tables. Establishing lakehouse architecture on S3 with Delta Lake/Unity Catalog; PySpark ingestion pipelines; credential passthrough and audit logging. Implementing Vault for secrets, migrating to cloud-native deployments, and enforcing security checks in CI/CD.
Senior Technical Lead - DevOps at HCLTech Singapore (Great Eastern)
June 1, 2024 - November 12, 2025
Leading a cross-functional DevOps team, developing and implementing CI/CD strategies, and aligning DevOps goals with business objectives. Overseeing multiple projects to ensure on-time delivery, budget adherence, and high quality. Driving continuous improvement in processes, tools, and methodologies. Designing and managing CI/CD pipelines (GitLab, GitHub Actions, Jenkins, Azure DevOps, ArgoCD), and implementing IaC with Terraform, CloudFormation, or ARM Templates. Managing cloud infrastructure (AWS/Azure), setting up monitoring, and ensuring security best practices and compliance. Containerization with Docker and orchestration with Kubernetes/Tanzu. Automating tasks with Python/Bash/PowerShell. Optimizing Databricks pipelines, notebooks, and Unity Catalog governance; building scalable data pipelines with Spark on AWS Databricks. Leading cost optimization, backups/DR, and automated security checks in CI/CD (e.g., SonarQube, Snyk). Upgrading Tanzu TAS/TKGI clusters and migrating monolith
Senior TechOps Engineer at IFS Sri Lanka (WorkWave Team)
January 31, 2023 - January 31, 2023
Providing support for WorkWave applications hosted in Kubernetes on AWS EKS and Azure AKS. Provisoning compute via Terraform and AWS CloudFormation; integrating Databricks with S3, KMS, and CloudWatch. Automating notebook deployments with Databricks Repos and GitHub/GitLab, promoting release workflows. Migrating Hive metastore data assets to Unity Catalog with ABAC-based dynamic data access controls. Migrating on-prem to AWS; monitoring with CloudWatch, Zabbix, ELK/Prometheus; managing SSL rotation and access control; overseeing cluster isolation and audit logs. Involved in Cloud migrations and onboarding deployments.
Technical Support Engineer / Technical Consultant at OrangeHRM Pvt Ltd
March 31, 2022 - March 31, 2022
Tier 3 Technical Consultant in the Cloud Team; supporting Office 365, Azure, AWS, Docker, Kubernetes. Ensuring high availability by deploying in Docker/Kubernetes; deploying OrangeHRM on client Linux/Windows servers with Apache/IIS. Building CI/CD pipelines and configuring SSO via App Registrations. Performing root cause analysis for high-priority incidents and coordinating with clients. Working with middleware (Tomcat, MS SQL, WebLogic, RabbitMQ) and managing legacy FTP servers. Involvement in client deployments, patching, and security auditing within CI/CD.
Technical Delivery Engineer at BoardPAC Pvt Ltd Sri Lanka
January 31, 2021 - January 31, 2021
Worked with Windows products, networking devices, smarthosts, and cloud solutions. Logged incidents and provided first-line investigation. Deployed BoardPAC in IIS, Apache, Nginx, Docker, and Kubernetes. Monitored client devices, coordinated service delivery, patching, DNS/domain management, and onboarding projects.
Systems Operator / Technical Support at Amana Bank Ltd.
November 30, 2019 - November 30, 2019
First point of contact for technical issues on client premises. Managed Windows and Linux servers; configured Pfsense firewall rules; handled Exchange and Zimbra; mailbox provisioning and permissions; onboarding new users. Maintained the bank’s server room/Data Centre, performed backups, patching, and firewall/networking configurations.

Education

BSc in Computer Networks at London Metropolitan University - UK
January 11, 2030 - November 12, 2025
Higher National Diploma in Computing and Software Development at ICBT Campus Colombo
January 11, 2030 - November 12, 2025
Certificate Program in Information Technology (CPIT) at Sri Lanka Institute of Information Technology (SLIIT)
January 11, 2030 - November 12, 2025
Network Administration with Security at Vocation Training Academy – Colombo
January 11, 2030 - November 12, 2025

Qualifications

Red Hat Certified System Administrator
January 11, 2030 - November 12, 2025
Cisco Certified Network Associate – CCNA 200-301
January 11, 2030 - November 12, 2025
Installation, Storage, and Compute with Windows Server 2016
January 11, 2030 - November 12, 2025
Microsoft Azure Administrator Associate
January 11, 2030 - November 12, 2025
Microsoft Certified Solutions Associate – MCSA
January 11, 2030 - November 12, 2025
Oracle Cloud Infrastructure 2020 Certified Associate
January 11, 2030 - November 12, 2025
Security Certified Network Specialist (SCNS)
January 11, 2030 - November 12, 2025
AWS Foundation: Securing Your AWS Cloud
January 11, 2030 - November 12, 2025
Network Security Associate
January 11, 2030 - November 12, 2025
CyberArk Certified Trustee
January 11, 2030 - November 12, 2025
Certified Kubernetes Administrator (CKA)
January 11, 2030 - November 12, 2025
Certified Terraform Associate
January 11, 2030 - November 12, 2025
AWS Certified DevOps Engineer-Professional
January 11, 2030 - November 12, 2025

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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