Nigel Pannek

Available to hire

Language

English
Fluent

Work Experience

Game Designer at Horizon Blockchain Games - Skyweaver
April 1, 2024 - April 1, 2024
Collaborated within a high-functioning team to refine a live-service trading card game; designed and documented new mechanics, systems, and events with a player-first focus; built prototypes and proof-of-concept models; organized and led playtesting sessions to optimize balance; conducted market research and feature breakdowns; led system/archetype reworks improving in-game strategy and player satisfaction by 15%; contributed to adjustments in Skyweaver’s economy and monetization; developed engagement strategies across platforms and served as primary community contact.
Game Designer at Horizon Blockchain Games
April 1, 2024 - April 1, 2024
Collaborated within a high-functioning team to refine a live-service trading card game (Skyweaver). Designed and documented new mechanics, systems, and events based on player-first design principles. Built prototypes and proof-of-concept models using proprietary engines and paper prototypes. Led playtesting sessions and analyzed data from hundreds of playtests to optimize balance. Conducted market research and game breakdowns to guide feature development aligned with industry trends. Led system and archetype reworks to improve in-game strategy and satisfaction by 15%, collaborating cross-functionally with designers and developers. Proposed adjustments to Skyweaver’s economy model integrating web3 monetization with industry-standard practices. Developed engagement strategies across platforms and served as primary contact for the gaming community.
E-Commerce Advisor at Mosaic North America (CDAP)
April 1, 2023 - April 1, 2023
Provided consulting and training for small businesses under the Canadian Digital Adoption Program; managed a portfolio of 60+ small business owners; delivered one-on-one consultations on digital storefronts, ad campaigns, and SEO optimization; built and launched 30+ storefronts and ad campaigns; provided digital marketing training (Google Ads, Meta Ads, SEO, A/B testing); assisted with cybersecurity readiness and online security protocols.
E-Commerce Advisor at Mosaic North America
April 1, 2023 - April 1, 2023
Managed a portfolio of 60+ SMBs and B2B clients, developing and executing SEO, Paid Search, and digital marketing strategies. Led training on Google Ads and Meta Ads, optimizing campaigns, audiences, and remarketing. Designed and launched 30+ e-commerce storefronts with SEO, landing page optimization, and A/B testing. Produced monthly performance reporting using Google Analytics, SEMrush, and CRM data to refine strategies and ROI. Served as primary consultant delivering proactive digital marketing solutions and cross-functional collaboration with designers, developers, and marketers. Delivered cybersecurity readiness training for secure online operations.
Customer Support Specialist at Rogers Canada
April 1, 2022 - April 1, 2022
Assisted customers with account issues, billing inquiries, service promotions, and product details; maintained 97% customer satisfaction; managed high call volumes; used Rogers systems to provide solutions and record data; upsold new services and products.
Customer Support Specialist at Rogers Communications
April 1, 2022 - April 1, 2022
Assisted customers with account issues, billing inquiries, service promotions, and product details, maintaining 97% customer satisfaction. Managed high call volumes with patience and empathy. Used Rogers systems to resolve issues and record data. Upsold new services and products, contributing to revenue growth.

Education

Game Development Diploma at George Brown College, Canada
January 1, 2019 - January 1, 2022
Game Development Diploma at George Brown College, Canada
January 1, 2019 - January 1, 2022

Qualifications

Digital Marketing Bootcamp
January 1, 2023 - November 13, 2025
Social Media Marketing Certification
January 1, 2023 - November 13, 2025
Shopify Ecommerce Certification
January 1, 2023 - November 13, 2025
Digital Marketing Bootcamp
January 1, 2023 - November 13, 2025
Social Media Marketing Certification
January 1, 2023 - November 13, 2025
Shopify Ecommerce Certification
January 1, 2023 - November 13, 2025

Industry Experience

Gaming, Software & Internet, Media & Entertainment, Professional Services, Telecommunications, Retail