I am a QA & IT professional with extensive experience in Quality Assurance, technical support, and team leadership. I have worked with SAP and e-learning platforms implementing effective QA processes and leading efforts to resolve complex technical issues. I am committed to delivering innovative, high-quality solutions and adapting quickly to dynamic environments. I have developed advanced data labeling and annotation skills for AI training, collaborated with cross-functional teams, and am fluent in Portuguese, English, and Spanish. I enjoy turning challenges into clear, actionable deliverables and helping clients achieve reliable, scalable technology outcomes.

Iago Amaral

I am a QA & IT professional with extensive experience in Quality Assurance, technical support, and team leadership. I have worked with SAP and e-learning platforms implementing effective QA processes and leading efforts to resolve complex technical issues. I am committed to delivering innovative, high-quality solutions and adapting quickly to dynamic environments. I have developed advanced data labeling and annotation skills for AI training, collaborated with cross-functional teams, and am fluent in Portuguese, English, and Spanish. I enjoy turning challenges into clear, actionable deliverables and helping clients achieve reliable, scalable technology outcomes.

Available to hire

I am a QA & IT professional with extensive experience in Quality Assurance, technical support, and team leadership. I have worked with SAP and e-learning platforms implementing effective QA processes and leading efforts to resolve complex technical issues. I am committed to delivering innovative, high-quality solutions and adapting quickly to dynamic environments.

I have developed advanced data labeling and annotation skills for AI training, collaborated with cross-functional teams, and am fluent in Portuguese, English, and Spanish. I enjoy turning challenges into clear, actionable deliverables and helping clients achieve reliable, scalable technology outcomes.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Data Annotator at Transperfect
October 1, 2024 - November 13, 2025
Responsible for creating transcripts and analyzing data in various languages; focusing on labeling, annotating, and correcting information to enhance AI systems; collaborated with engineering and testing teams to ensure accuracy and continuous improvement of speech recognition capabilities.
Technical Support Advisor at Concentrix
October 1, 2024 - October 1, 2024
Supported IT projects in the PT market with a focus on SAP systems; developed advanced QA and customer service skills and improved communication with cross-functional teams.
Quality Assurance Team Lead at Toolzz
June 1, 2024 - June 1, 2024
Led QA initiatives and ensured task excellence within project pipelines; fostered cross-functional collaboration to identify and rectify quality issues.
Quality Assurance Test Analyst at Toolzz
November 1, 2023 - November 1, 2023
Conducted quality testing and detailed data analysis to identify inconsistencies and inaccuracies.

Education

Day Trading Course at ATOM School of Finance
January 11, 2030 - November 13, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education