Sneha Mali

Directed UX design for 10+ B2B digital platforms, identifying usability gaps and achieving a 25% increase in task completion. Conducted user journey mapping, heuristic analysis, and user interviews to drive iterative design improvements that raised engagement by 20%. Delivered high-fidelity prototypes in Figma, collaborating closely with developers to ensure design accuracy and responsive implementation. Championed data-driven design reviews using behavioral analytics, aligning business KPIs with user goals.

Led end-to-end UX design for healthcare analytics and patient engagement platforms, translating complex workflows into intuitive interfaces for clinicians, care coordinators, and operations teams. Conducted user research, contextual inquiries, and task analyses to identify pain points and inform data-driven design decisions. Created wireframes, user flows, and interactive prototypes in Figma to ensure consistency across dashboards, patient portals, and internal tools. Collaborated with product managers, developers, and clinical SMEs to translate business requirements into accessible and compliant experiences aligned with HIPAA and WCAG 2.1. Facilitated usability testing, heuristic evaluations, and design workshops, driving iterative improvements that reduced navigation complexity and cognitive load. Contributed to a design system to standardize UI components and maintain brand consistency across enterprise products. Advocated inclusive design and partnered with accessibility teams to e

Directed product design for 10+ B2B digital platforms, increasing task completion by 25%. Conducted user journey mapping, heuristic analysis, and user interviews to drive iterative design and boost engagement by 20%. Delivered high-fidelity prototypes in Figma and collaborated closely with developers for responsive implementation. Championed data-driven design reviews using behavioral analytics to align business KPIs with user goals. Mentored junior designers and promoted design thinking across teams.