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I'm Douglas Chagas Reis, a proactive and adaptable Digital Marketing professional with a strong background in technical marketing support, customer success, and data analysis. I specialize in implementing and optimizing advanced marketing technologies (Meta Pixel, Conversions API, Dynamic Ads) for diverse client segments. I hold a Bachelor's degree in International Relations and a Postgraduate Diploma in Project Management. I'm fluent in English and Brazilian Portuguese, with basic Spanish. I aim to leverage my technical and analytical skills to drive customer success and campaign performance in a dynamic European environment.…I'm Douglas Chagas Reis, a proactive and adaptable Digital Marketing professional with a strong background in technical marketing support, customer success, and data analysis. I specialize in implementing and optimizing advanced marketing technologies (Meta Pixel, Conversions API, Dynamic Ads) for diverse client segments. I hold a Bachelor's degree in International Relations and a Postgraduate Diploma in Project Management. I'm fluent in English and Brazilian Portuguese, with basic Spanish. I aim to leverage my technical and analytical skills to drive customer success and campaign performance in a dynamic European environment.

Douglas Chagas Reis

Marketing Analyst, Content Strategist, Growth Marketer, +2

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I'm Douglas Chagas Reis, a proactive and adaptable Digital Marketing professional with a strong background in technical marketing support, customer success, and data analysis. I specialize in implementing and optimizing advanced marketing technologies (Meta Pixel, Conversions API, Dynamic Ads) for diverse client segments. I hold a Bachelor's degree in International Relations and a Postgraduate Diploma in Project Management. I'm fluent in English and Brazilian Portuguese, with basic Spanish. I aim to leverage my technical and analytical skills to drive customer success and campaign performance in a dynamic European environment.…I'm Douglas Chagas Reis, a proactive and adaptable Digital Marketing professional with a strong background in technical marketing support, customer success, and data analysis. I specialize in implementing and optimizing advanced marketing technologies (Meta Pixel, Conversions API, Dynamic Ads) for diverse client segments. I hold a Bachelor's degree in International Relations and a Postgraduate Diploma in Project Management. I'm fluent in English and Brazilian Portuguese, with basic Spanish. I aim to leverage my technical and analytical skills to drive customer success and campaign performance in a dynamic European environment.

Available to hire

I’m Douglas Chagas Reis, a proactive and adaptable Digital Marketing professional with a strong background in technical marketing support, customer success, and data analysis. I specialize in implementing and optimizing advanced marketing technologies (Meta Pixel, Conversions API, Dynamic Ads) for diverse client segments.

I hold a Bachelor’s degree in International Relations and a Postgraduate Diploma in Project Management. I’m fluent in English and Brazilian Portuguese, with basic Spanish. I aim to leverage my technical and analytical skills to drive customer success and campaign performance in a dynamic European environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Marketing Tech Pro Support - Mid Market at TP (Colombia)

October 1, 2025 - October 1, 2025

Provided high-level technical support for Mid-Market accounts, ensuring peak performance of marketing campaigns and measurement infrastructures. Implemented and troubleshooted advanced integrations for Conversions API and CRM API, enhancing data reliability and automation. Configured and optimized product catalogs for Dynamic Ads campaigns to improve relevance and performance.

Sales Development Representative at EBAC (Brazil)

November 1, 2023 - November 1, 2023

Conducted active prospecting and lead generation in a B2C environment, identifying new business opportunities. Qualified leads and managed the sales pipeline to ensure an efficient conversion funnel.

Junior Customer Service Analyst at Jet Commerce

October 1, 2022 - October 1, 2022

Performed market analysis to assess product competitiveness and supported marketing campaigns for new product launches. Assisted in the development of marketing campaigns and structured the customer service department, creating a solution tree and training agents.

Customer Experience Analyst at Facily

March 1, 2022 - March 1, 2022

Created dashboards and performed data analysis using advanced Excel (PivotTables, charts). Mapped customer journey processes and proposed improvements to operational flows. Managed customer interactions across social media and official channels; trained new team members and handled communications for critical customers.