Jianna Muthu

Retail Assistant / Sports Advisor at Decathlon Leeds

Provided tailored advice to customers, ensured their sports needs were met, delivered efficient in-store and online support, resolved queries, enhanced the buying experience, managed transactions, and proactively responded to customer requests.

Social Media Manager at Up Media

Created campaigns, engaged audiences, and boosted brand awareness through impactful content and analytics.

Communications Executive at Smt. Sulochanadevi Singhania School Thane

Crafted impactful messages and managed media relations to enhance brand communication and stakeholder engagement.

Operations Manager at Sports Management Tykhe

Led generation efforts and managed media connections to ensure smooth and successful events.

Event Manager at Eventopedia

Conceptualized ideas, managed budgets, selected venues, coordinated vendors, oversaw logistics, marketed the event, and ensured alignment with the client’s vision and objectives.

Retail Assistant / Sports Advisor at Decathlon

Provided tailored advice to customers, ensuring their individual sports needs were met, and delivered in-store and online support in a friendly environment. Resolved queries, contributed to high levels of customer satisfaction, assisted with purchase decisions, managed transactions, and proactively responded to customer requests.

Operations Manager at Sports Management Tykhe

Led lead generation and managed media connections to contribute to smooth and successful events.

Social Media Marketing Manager at Decathlon Leeds, United Kingdom

Lead planning and delivery of 12+ sports and social events annually; engaged 200+ colleagues, customers and local sports enthusiasts to increase community participation and brand visibility. Led community run events in collaboration with 5+ local partner clubs and organizations, serving as brand ambassador. Planned and delivered 12+ sporting and social events, coordinating event logistics and participant experiences for groups of up to 100 attendees. Led sponsorship engagement and event operations for an international festival involving 500+ student-athletes, coordinating match schedules and stakeholder communications across multiple competitions. Supported community engagement campaigns and stakeholder communications, contributing to ongoing initiatives that increase participation and awareness. Supported 5+ local marketing and outreach initiatives to improve event visibility and volunteer engagement. Performed content creation and social media management across Instagram, TikTok and

Social Media Marketing Specialist at Abu Dhabi World Schools Festival

Developed and executed social media campaigns for a large international festival; created content; managed platforms and influencer partnerships to boost visibility and engagement.