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Hello! I’m Rafael, a versatile hospitality professional with over four years of experience delivering excellent service in fast-paced environments. I thrive on creating warm, welcoming experiences for guests and I’m fluent in several languages, which helps me connect with diverse clientele and teams. I’m always eager to learn, adapt, and contribute positively to any role I undertake. Before my time in hospitality, I worked as a Sales Planner and Stock Coordinator, which sharpened my organizational, analytical, and problem-solving skills. I also have a background in teaching, where I enjoyed mentoring students in both structured and informal settings. Education and service are passions of mine, and I bring a proactive, solutions-oriented mindset to every project I’m part of.…Hello! I’m Rafael, a versatile hospitality professional with over four years of experience delivering excellent service in fast-paced environments. I thrive on creating warm, welcoming experiences for guests and I’m fluent in several languages, which helps me connect with diverse clientele and teams. I’m always eager to learn, adapt, and contribute positively to any role I undertake. Before my time in hospitality, I worked as a Sales Planner and Stock Coordinator, which sharpened my organizational, analytical, and problem-solving skills. I also have a background in teaching, where I enjoyed mentoring students in both structured and informal settings. Education and service are passions of mine, and I bring a proactive, solutions-oriented mindset to every project I’m part of.

Rafael Perez de Castro Martin

Data Annotator, Actor, Voiceover Artist, +3

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Hello! I’m Rafael, a versatile hospitality professional with over four years of experience delivering excellent service in fast-paced environments. I thrive on creating warm, welcoming experiences for guests and I’m fluent in several languages, which helps me connect with diverse clientele and teams. I’m always eager to learn, adapt, and contribute positively to any role I undertake. Before my time in hospitality, I worked as a Sales Planner and Stock Coordinator, which sharpened my organizational, analytical, and problem-solving skills. I also have a background in teaching, where I enjoyed mentoring students in both structured and informal settings. Education and service are passions of mine, and I bring a proactive, solutions-oriented mindset to every project I’m part of.…Hello! I’m Rafael, a versatile hospitality professional with over four years of experience delivering excellent service in fast-paced environments. I thrive on creating warm, welcoming experiences for guests and I’m fluent in several languages, which helps me connect with diverse clientele and teams. I’m always eager to learn, adapt, and contribute positively to any role I undertake. Before my time in hospitality, I worked as a Sales Planner and Stock Coordinator, which sharpened my organizational, analytical, and problem-solving skills. I also have a background in teaching, where I enjoyed mentoring students in both structured and informal settings. Education and service are passions of mine, and I bring a proactive, solutions-oriented mindset to every project I’m part of.

Available to hire

Hello! I’m Rafael, a versatile hospitality professional with over four years of experience delivering excellent service in fast-paced environments. I thrive on creating warm, welcoming experiences for guests and I’m fluent in several languages, which helps me connect with diverse clientele and teams. I’m always eager to learn, adapt, and contribute positively to any role I undertake.

Before my time in hospitality, I worked as a Sales Planner and Stock Coordinator, which sharpened my organizational, analytical, and problem-solving skills. I also have a background in teaching, where I enjoyed mentoring students in both structured and informal settings. Education and service are passions of mine, and I bring a proactive, solutions-oriented mindset to every project I’m part of.

Skills

Leadership

Microsoft Excel

Microsoft Word

Experience Level

Leadership

Expert

Microsoft Excel

Intermediate

Microsoft Word

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Italian

Advanced

French

Advanced

German

Intermediate

Work Experience

Head Waiter at Lovely Food Company, Restaurant

August 1, 2025 - November 14, 2025

Opened and closed the restaurant, managed daily operations, delivered high-quality service, took orders, served food and drinks, processed payments, and performed cash-up procedures. Operated the coffee machine and prepared a variety of hot beverages. Maintained service quality by overseeing the dining area, resolving customer complaints, and managing stressful situations independently.

Food and Beverage Assistant at Fitzwilliam Lawn Tennis Club

June 1, 2025 - June 1, 2025

Delivered high-standard table service to distinguished guests and supported large-scale events, banquets, conferences, and special occasions. Provided professional wine service, guided guests through the menu and wine list, and ensured correct timing and presentation. Maintained a polished appearance and demeanor, anticipated guest needs, and discreetly resolved complaints.

Head Waiter at Riu Plaza The Gresham Hotel - Dublin

November 1, 2024 - November 1, 2024

Facilitated team-building activities, communicated effectively with kitchen staff to maintain timely service and fulfill special requests. Resolved customer complaints promptly. Completed daily opening and closing checklists to maintain standards and ready dining rooms for service. Worked alongside bartenders to serve beverages and assisted during busy periods. Supported large-scale events with attentive service.

Sales Planning Assistant at La Sede de la ONCE, Tenerife, Spain

March 1, 2020 - March 1, 2020

Created plans and communicated deadlines to complete projects on time. Worked with employees to understand needs and provide excellent service. Identified issues, analyzed information, and provided solutions. Conducted research, gathered information from multiple sources and presented results.

Administrative Assistant at Agencia de la Orotava ONCE, Tenerife, Spain

October 1, 2019 - October 1, 2019

Executed record filing system to improve document organization and management. Managed and distributed information among co-workers. Answered multi-line phone system, routed calls, delivered messages, greeted visitors. Interacted with vendors to purchase and set up equipment and services.

Stock Assistant at Agencia de la Orotava de la ONCE, Tenerife, Spain

February 1, 2019 - February 1, 2019

Created budgets and forecasts for management groups to meet stock deadlines. Reviewed stock structures and procedures regularly to identify areas in need of improvement.

Food and Beverage Assistant at Fitzwilliam Lawn Tennis Club

June 30, 2025 - June 30, 2025

Delivered high-standard table service to distinguished guests and supported large-scale events including banquets and conferences. Provided professional wine service, guided guests on menu and wine selections, and ensured precise timing and presentation of dishes. Maintained a polished appearance and demeanor, anticipated guest needs, and discreetly addressed complaints or special requests.

Head Waiter at Riu Plaza The Gresham Hotel - Dublin

November 30, 2024 - November 30, 2024

Facilitated team-building activities and ensured a collaborative work environment. Maintained effective communication with kitchen staff to deliver timely service and accommodate special requests. Completed opening and closing checklists, supported bartenders during busy periods, and delivered orders accurately and at the right temperature. Assisted in large-scale events and supervised dining areas to uphold standards.

Sales Planning Assistant at La Sede de la ONCE, Tenerife, Spain

March 31, 2020 - March 31, 2020

Created plans and communicated deadlines to complete projects on time. Worked with staff to understand needs, identified issues, analyzed information, and proposed solutions. Conducted research from multiple sources and presented results clearly to stakeholders.

Administrative Assistant at Agencia de la Orotava ONCE, Tenerife, Spain

October 31, 2019 - October 31, 2019

Implemented an efficient record filing system and managed information distribution among co-workers. Answered a multi-line phone system, routed calls, greeted visitors, and coordinated with vendors to purchase and set up equipment and services.

Stock Assistant at Agencia de la Orotava de la ONCE, Tenerife, Spain

February 28, 2019 - February 28, 2019

Created budgets and forecasts for management groups and monitored stock deadlines. Reviewed stock structures and procedures regularly to identify areas for improvement.