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I am a highly motivated and experienced professional with a proven track record in hospitality and customer service. Having recently served as a Receptionist at Millennium Gloucester Hotel, I developed strong leadership, organizational, and communication skills, making me well-suited for the role of Reception Supervisor. My ability to manage front-office operations, train and mentor staff, and ensure exceptional guest satisfaction has been honed over several years. I thrive in dynamic environments, demonstrating adaptability, problem-solving, and a commitment to upholding the highest standards of service. I am eager to leverage my expertise to lead and inspire a reception team while enhancing operational efficiency and guest experiences.…I am a highly motivated and experienced professional with a proven track record in hospitality and customer service. Having recently served as a Receptionist at Millennium Gloucester Hotel, I developed strong leadership, organizational, and communication skills, making me well-suited for the role of Reception Supervisor. My ability to manage front-office operations, train and mentor staff, and ensure exceptional guest satisfaction has been honed over several years. I thrive in dynamic environments, demonstrating adaptability, problem-solving, and a commitment to upholding the highest standards of service. I am eager to leverage my expertise to lead and inspire a reception team while enhancing operational efficiency and guest experiences.

Apexa Parekh

Web Designer, Graphic Designer, Brand Designer, +2

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I am a highly motivated and experienced professional with a proven track record in hospitality and customer service. Having recently served as a Receptionist at Millennium Gloucester Hotel, I developed strong leadership, organizational, and communication skills, making me well-suited for the role of Reception Supervisor. My ability to manage front-office operations, train and mentor staff, and ensure exceptional guest satisfaction has been honed over several years. I thrive in dynamic environments, demonstrating adaptability, problem-solving, and a commitment to upholding the highest standards of service. I am eager to leverage my expertise to lead and inspire a reception team while enhancing operational efficiency and guest experiences.…I am a highly motivated and experienced professional with a proven track record in hospitality and customer service. Having recently served as a Receptionist at Millennium Gloucester Hotel, I developed strong leadership, organizational, and communication skills, making me well-suited for the role of Reception Supervisor. My ability to manage front-office operations, train and mentor staff, and ensure exceptional guest satisfaction has been honed over several years. I thrive in dynamic environments, demonstrating adaptability, problem-solving, and a commitment to upholding the highest standards of service. I am eager to leverage my expertise to lead and inspire a reception team while enhancing operational efficiency and guest experiences.

Available to hire

I am a highly motivated and experienced professional with a proven track record in hospitality and customer service. Having recently served as a Receptionist at Millennium Gloucester Hotel, I developed strong leadership, organizational, and communication skills, making me well-suited for the role of Reception Supervisor.

My ability to manage front-office operations, train and mentor staff, and ensure exceptional guest satisfaction has been honed over several years. I thrive in dynamic environments, demonstrating adaptability, problem-solving, and a commitment to upholding the highest standards of service. I am eager to leverage my expertise to lead and inspire a reception team while enhancing operational efficiency and guest experiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Gujarati

Fluent

Hindi

Fluent

Work Experience

Sales Manager at Great British Market Place Ltd

January 1, 2025 - November 15, 2025

Develop and execute sales strategies to achieve revenue targets and drive profitability. Lead and manage a team of sales professionals, providing guidance and mentoring to enhance performance. Build and sustain long-term relationships with clients, fostering customer loyalty and repeat business. Conduct market analysis to identify trends and adapt sales strategies accordingly. Prepare detailed sales reports, budgets, and forecasts to senior management. Design and implement promotional campaigns to attract diverse customer segments. Represent the company at industry events, trade shows, and client meetings to enhance brand visibility. Negotiate contracts and ensure compliance with legal and organizational standards. Collaborate with other departments to ensure smooth execution of client bookings and events.

Receptionist at Millennium Gloucester Hotel

December 1, 2024 - December 1, 2024

Greet and welcome guests, direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material. Provide basic and accurate information in-person and via phone/email. Receive, sort and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk. Order front office supplies and keep inventory of stock. Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

NHS Cleaner at Cirka Services Limited (Part-time)

September 1, 2021 - September 1, 2021

Cleaning and sanitizing common areas. Cleaning hard floors with mops or electric floor cleaners. Using spray cleaners. Ensuring that hazardous materials are stored safely and securely. Monitoring and refilling cleaning supplies as needed. Attending training sessions and meetings as needed. Using PPE as required. Following infection control procedures and safety protocols. Reporting any maintenance or repair issues. Cleaning and sanitizing patient rooms.

Assistant Web Designer at Ample Infotech Ltd.

May 1, 2016 - May 1, 2016

Writing and editing content. Designing Web Page Layouts. Determining Technical Requirements. Updating Websites. Solving Code Problems. Creating Backup files.

Photoshop Editor at e-Tech Lab

September 1, 2018 - September 1, 2018

Edit an image. Remove background from an image. Retouching and adjusting brightness according to customer’s need.