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I am a resourceful and detail-oriented System Engineer with 5 years of progressive experience in infrastructure management, cloud platforms, DevOps practices, and system monitoring. I thrive in troubleshooting complex system issues, maintaining server health, and ensuring business continuity through disaster recovery planning. I am familiar with CI/CD pipelines, cloud technologies (AWS, Azure), automation tools such as Ansible and PowerShell, and ITIL-based service management. I am seeking a challenging System or DevOps Engineer role to support enterprise infrastructure, drive operational efficiency, and contribute to innovation.…I am a resourceful and detail-oriented System Engineer with 5 years of progressive experience in infrastructure management, cloud platforms, DevOps practices, and system monitoring. I thrive in troubleshooting complex system issues, maintaining server health, and ensuring business continuity through disaster recovery planning. I am familiar with CI/CD pipelines, cloud technologies (AWS, Azure), automation tools such as Ansible and PowerShell, and ITIL-based service management. I am seeking a challenging System or DevOps Engineer role to support enterprise infrastructure, drive operational efficiency, and contribute to innovation.

NIKITHA G

Data Analyst, Web Developer, DevOps Developer, +2

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I am a resourceful and detail-oriented System Engineer with 5 years of progressive experience in infrastructure management, cloud platforms, DevOps practices, and system monitoring. I thrive in troubleshooting complex system issues, maintaining server health, and ensuring business continuity through disaster recovery planning. I am familiar with CI/CD pipelines, cloud technologies (AWS, Azure), automation tools such as Ansible and PowerShell, and ITIL-based service management. I am seeking a challenging System or DevOps Engineer role to support enterprise infrastructure, drive operational efficiency, and contribute to innovation.…I am a resourceful and detail-oriented System Engineer with 5 years of progressive experience in infrastructure management, cloud platforms, DevOps practices, and system monitoring. I thrive in troubleshooting complex system issues, maintaining server health, and ensuring business continuity through disaster recovery planning. I am familiar with CI/CD pipelines, cloud technologies (AWS, Azure), automation tools such as Ansible and PowerShell, and ITIL-based service management. I am seeking a challenging System or DevOps Engineer role to support enterprise infrastructure, drive operational efficiency, and contribute to innovation.

Available to hire

I am a resourceful and detail-oriented System Engineer with 5 years of progressive experience in infrastructure management, cloud platforms, DevOps practices, and system monitoring.

I thrive in troubleshooting complex system issues, maintaining server health, and ensuring business continuity through disaster recovery planning. I am familiar with CI/CD pipelines, cloud technologies (AWS, Azure), automation tools such as Ansible and PowerShell, and ITIL-based service management. I am seeking a challenging System or DevOps Engineer role to support enterprise infrastructure, drive operational efficiency, and contribute to innovation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Malayalam

Intermediate

Kannada

Intermediate

Hindi

Intermediate

Work Experience

Technology Analyst at Infosys Ltd

June 30, 2024 - June 30, 2024

Designed and implemented system features and enhancements to support business-critical applications. Performed root cause analysis and resolved high-priority issues within SLA timelines. Automated routine health checks and server maintenance tasks using Bash and PowerShell scripts. Maintained 24/7 production uptime through proactive monitoring and escalation. Wrote and optimized complex SQL queries to extract, validate, and analyze operational data. Created detailed technical documentation and process guides. Collaborated with product owners, QA, and infrastructure leads. Assisted in disaster recovery planning and backup strategies. Analyzed logs with Splunk to monitor performance and reduce MTTR. Managed Linux/Windows servers and middleware in a hybrid IT environment.

Senior Systems Engineer at Infosys Ltd

July 31, 2023 - July 31, 2023

Maintained Linux and Windows servers ensuring high availability and performance. Mentored junior engineers in tools such as Radar, AppleConnect, and Kanban. Investigated alerts and anomalies using Splunk and internal monitoring tools. Supported SQL/MySQL performance tuning. Conducted root cause investigations and implemented long-term fixes. Enforced endpoint protection, firewall rules, and access controls. Participated in CAB reviews and patch deployments. Built dashboards for performance reporting and client analytics. Used Git for version control. Ensured compliance with ISO 27001, NIST, and internal audit policies.

Data Analyst Intern at Rubixe

May 31, 2023 - May 31, 2023

Cleaned and prepared data for analysis; maintained Tableau dashboards with live and historical data; translated data findings into actionable insights; prepared metadata and comprehensive reports; used SQL to access and aggregate data from multiple sources for analytical reporting.

Technical Support Engineer at Glow Touch Technologies

December 31, 2021 - December 31, 2021

Provided L1/L2 technical support for issues related to email configuration, FTP access, and broadband connectivity. Supported WordPress websites and static HTML/CSS applications; performed plugin updates and backups. Diagnosed IP conflicts, DNS issues, and network access problems. Conducted functionality and load testing; monitored and optimized shared hosting performance. Logged incidents and documented troubleshooting steps; escalated to L3 when needed.