Available to hire
I am a freelance consultant who is passionate about advancing business success through innovative design and technology. I strive to simplify life for people by blending product thinking, UX discipline, and practical technology delivery.
I thrive in both traditional and Agile environments, with broad experience across Retail, Banking, Health, and Luxury/Loyalty sectors. I focus on UX research, continuous improvement, and digital transformation to drive measurable business outcomes.
Skills
Language
English
Fluent
Work Experience
UI/UX Analyst at TLKC Consulting
January 1, 2023 - November 16, 2025Led design system component reviews in Figma prior to Storybook integration; ensured design correctness in pre-prod; conducted user research via UserTesting.com and reported actionable findings to stakeholders.
Product Analyst at TLKC Consulting
January 1, 2023 - November 16, 2025Analyzed user and business needs to design a responsive web application for Members, Employers, and Financial Advisors; delivered mockups, user flows, and copy to improve usability; facilitated approvals and collaborated with developers and testers.
Business Analyst | Scrum Master at Capitec Bank
November 1, 2022 - November 1, 2022Managed and prioritized the Retail Banking App backlog; facilitated Agile ceremonies; aligned user feedback and requirements across the SDLC to improve usability and fix user journeys.
Analyst Consultant at IQ Business Solutions
April 1, 2019 - April 1, 2019Conducted user interviews and workflow observations to analyze and improve desktop functionality for a mobile app; managed design delivery with detailed epics and stories; prioritized the product backlog and conducted iterative testing with stakeholders.
Analyst at Discovery Health
September 1, 2015 - September 1, 2015Supported Vitality and Credit Card initiatives through analysis and design activities; contributed to process improvements and stakeholder alignment.
Analyst at Discovery Vitality and Credit Card
September 1, 2011 - September 1, 2011Engaged in analytics and design work supporting Vitality and card-related initiatives during 2004-2011.
Education
Bachelor of Commerce: Informatics at University of South Africa
January 1, 2015 - January 1, 2015Qualifications
AWS AI Practitioner
January 1, 2025 - November 16, 2025AWS Cloud Practitioner
January 1, 2025 - November 16, 2025IBM Cyber Security Analyst
January 1, 2024 - November 16, 2025CompTIA Security+ & CYSA+
January 1, 2023 - November 16, 2025OpenAPI
January 1, 2018 - November 16, 2025UX Design Bootcamp
January 1, 2018 - November 16, 2025SAFe 4.0 Agilist
January 1, 2018 - November 16, 2025Prince2 Foundation
January 1, 2017 - November 16, 2025Lean Six Sigma Yellow Belt
January 1, 2016 - November 16, 2025Lean Six Sigma Green Belt
January 1, 2016 - November 16, 2025Certified Process Professional (CEM)
January 1, 2016 - November 16, 2025ARIS - Business Process Modeling
January 1, 2015 - November 16, 2025ICAgile Certified Professional
January 1, 2014 - November 16, 2025SQL - Oracle
January 1, 2008 - November 16, 2025Excel Level 3, Advanced
January 11, 2030 - November 16, 2025Industry Experience
Retail, Financial Services, Healthcare, Professional Services, Other
Skills
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