I am a Marketing, Communications and Finance specialist with a hands-on track record as a bakery business owner and marketing manager, driving content creation, social media strategy, promotional campaigns and customer engagement. I design visuals using Canva and CapCut, manage budgeting and supplier relationships, and focus on delivering exceptional customer experiences and loyalty. My banking background has sharpened my analytical skills, data-driven decision making, and process improvement, which I bring to every project with a storytelling mindset and a collaborative approach. My career began in banking, where I supported reconciliation, liquidity management and audits, enabling precise reporting and cross-functional collaboration. I excel at transforming insights into effective communication strategies, bridging creativity with structure. Passionate about continuous learning, I combine creative vision with organizational discipline to deliver measurable results across marketing, operations and finance.

Electra Mouza

I am a Marketing, Communications and Finance specialist with a hands-on track record as a bakery business owner and marketing manager, driving content creation, social media strategy, promotional campaigns and customer engagement. I design visuals using Canva and CapCut, manage budgeting and supplier relationships, and focus on delivering exceptional customer experiences and loyalty. My banking background has sharpened my analytical skills, data-driven decision making, and process improvement, which I bring to every project with a storytelling mindset and a collaborative approach. My career began in banking, where I supported reconciliation, liquidity management and audits, enabling precise reporting and cross-functional collaboration. I excel at transforming insights into effective communication strategies, bridging creativity with structure. Passionate about continuous learning, I combine creative vision with organizational discipline to deliver measurable results across marketing, operations and finance.

Available to hire

I am a Marketing, Communications and Finance specialist with a hands-on track record as a bakery business owner and marketing manager, driving content creation, social media strategy, promotional campaigns and customer engagement. I design visuals using Canva and CapCut, manage budgeting and supplier relationships, and focus on delivering exceptional customer experiences and loyalty. My banking background has sharpened my analytical skills, data-driven decision making, and process improvement, which I bring to every project with a storytelling mindset and a collaborative approach.

My career began in banking, where I supported reconciliation, liquidity management and audits, enabling precise reporting and cross-functional collaboration. I excel at transforming insights into effective communication strategies, bridging creativity with structure. Passionate about continuous learning, I combine creative vision with organizational discipline to deliver measurable results across marketing, operations and finance.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

Greek, Modern
Fluent
English
Fluent
Italian
Advanced
French
Beginner

Work Experience

Banking Reconciliation Specialist / Nostro Accounts at Piraeus Bank
December 31, 2023 - December 31, 2023
Performed daily reconciliation of Nostro accounts, ensuring accuracy and compliance with bank policies; worked closely with Treasury and Back Office to support liquidity management and resolve transaction discrepancies efficiently; identified and analyzed mismatches, coordinating corrective actions to prevent operational delays and strengthen control processes; prepared comprehensive reconciliation reports (daily to yearly) in Excel; tracked transaction volumes, resolution times and high-value items for senior management; played a key role in automating reconciliation commands; supported annual audits by delivering precise data and documentation to external auditors.
Business Owner / Marketing & Communications Manager at I LOVE COOKIES
January 1, 2023 - Present
Managed bakery marketing activities, including social media strategy, content creation, and promotional campaigns. Designed and edited visuals using Canva and CapCut. Handled customer communication online and in-store, driving high customer satisfaction and loyalty. Oversaw budgeting, inventory, pricing and cost control, and led product development for seasonal flavors. Trained and supervised staff, ensured HACCP compliance, and managed supplier relationships.
Owner / Marketing & Communications Manager at Olive Cookies
January 1, 2023 - November 17, 2025
Manage all marketing and communications activities for the bakery, including social media strategy, content creation, promotional campaigns, and online presence. Design engaging visuals using Canva and CapCut; oversee branding and customer engagement; coordinate staff training; manage budgets, inventory, pricing, and cost control; develop new product ideas and seasonal flavors; build supplier partnerships to ensure quality ingredients; ensure HACCP and service standards; maintain 5-star Google reviews.
Banking Reconciliation Officer / Nostro Accounts at Agricultural Bank of Greece
December 31, 2012 - December 31, 2012
Managed daily reconciliation of Nostro accounts, ensuring transactions were accurately processed and balanced; collaborated with Treasury and Back Office teams to resolve discrepancies promptly; reviewed and verified transaction records, ensuring compliance with internal procedures and regulatory standards; utilized banking software to track and verify transactions; supported annual audits and internal controls.
Reconciliation Specialist / Nostro Accounts at Piraeus Bank
January 1, 2012 - December 31, 2023
Performed daily reconciliation of Nostro accounts, identified discrepancies, and supported liquidity management with Treasury and Back Office. Prepared daily, weekly, monthly and annual reconciliation reports in Excel. Contributed to automating reconciliation commands, reducing manual workload and errors. Supported annual audits by providing documentation to external auditors.
Entrepreneur & Marketing Lead at Agricultural Bank of Greece
December 31, 2010 - December 31, 2010
Oversaw cash handling and customer service operations, ensuring accurate processing of transactions and compliance with bank procedures; provided clear, efficient customer support; managed daily cash flow and maintained up-to-date knowledge of bank policies; coordinated with colleagues to streamline procedures and enhance service quality; represented the organization in internal meetings and contributed to cross-functional initiatives.
Banking Reconciliation Officer / Nostro Accounts at Agricultural Bank of Greece
January 1, 2010 - December 31, 2012
Handled Nostro account reconciliation, verified transactions, and coordinated cross-departmental actions to resolve issues. Ensured compliance with internal procedures and regulatory standards in managing balances and payments. Used banking software to track and validate transactions.
Office Administrator / Website Content Coordinator at Dialektiki Morfes Epikoinonias
December 31, 2008 - December 31, 2008
Managed front-desk activities, calls, emails and office inquiries; coordinated daily administrative tasks, schedules and supplies; collaborated with the website development team to ensure brand consistency and timely content updates.
Office Administrator / Web Site Content Coordinator at Agricultural Bank of Greece
January 1, 2008 - December 31, 2010
Managed front desk operations and daily office tasks. Acted as liaison with the website development team, oversaw content uploads (text, visuals, etc.), updated and maintained the website post-launch. Translated communications and marketing materials between English and Greek.
Accountant Assistant & Administrative Support at MAPEI Greece
October 4, 2004 - June 30, 2005
Acted as the primary liaison between the company and the external accountant, ensuring smooth communication and accurate transfer of financial data in a multinational business environment. Assisted with accounts payable reconciliation, ensuring that all records were up-to-date. Used Excel to organize and analyze data, creating financial reports, while supporting the sales team with expense reporting. Provided Italian to Greek translation for company documents and communications, ensuring clarity and professionalism. Represented the company at the annual financial managers’ meeting and collaborated with international stakeholders to optimise workflows and ensure efficient delivery of financial information.

Education

MSc in International Marketing at University of the West of Scotland
January 1, 2005 - December 31, 2008
Bachelor in Finance at University of West Attica (former TEI Piraeus)
January 1, 2000 - December 31, 2004
Bachelor in Finance at University of the West of Scotland
January 1, 2005 - December 31, 2008
BSc International Marketing at University of West Attica
January 1, 2000 - December 31, 2004

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Consumer Goods, Retail, Professional Services, Media & Entertainment, Education
    Cookie Christmas Boxes
    Suggesting cookies as gifts for the Christmas season, while keeping visuals, tone and colour palette fully aligned with the brand's feel photo branding graphicdesign canva