I am an experienced professional with a strong background in customer service, sales, and client management. I excel at managing transactions and keeping operations organized in fast-paced environments. I solve problems with a personalized, customer-focused approach, build lasting client relationships, and lead teams to ensure smooth operations. I am dependable, detail-oriented, and always ready to contribute with a friendly, proactive mindset.

Bijoya Banik

I am an experienced professional with a strong background in customer service, sales, and client management. I excel at managing transactions and keeping operations organized in fast-paced environments. I solve problems with a personalized, customer-focused approach, build lasting client relationships, and lead teams to ensure smooth operations. I am dependable, detail-oriented, and always ready to contribute with a friendly, proactive mindset.

Available to hire

I am an experienced professional with a strong background in customer service, sales, and client management. I excel at managing transactions and keeping operations organized in fast-paced environments.

I solve problems with a personalized, customer-focused approach, build lasting client relationships, and lead teams to ensure smooth operations. I am dependable, detail-oriented, and always ready to contribute with a friendly, proactive mindset.

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Language

English
Advanced

Work Experience

Project Manager at Appify Lab (Software Company)
July 1, 2025 - July 1, 2025
Managed client interactions and project deliverables, ensuring execution and timely completion. Provided professional client support by addressing inquiries and clarifying project requirements. Prepared detailed project reports, monitored progress, and ensured transparency and accountability.
Store Associate at Agora
February 1, 2022 - February 1, 2022
Excelled in multitasking and prioritizing tasks as a team lead in a fast-paced retail environment. Delivered customer service through clear communication, and managed stock organization and product shelving to support efficient store operations.
Cashier at Maha Clothing Store
December 1, 2019 - December 1, 2019
Handled sales quickly and accurately using diverse payment and checkout methods. Assisted customers to ensure a smooth shopping experience and managed cash and card payments, balancing transactions at the end of each shift.

Education

M.Sc. in Data Science at University of Regina
September 1, 2025 - September 1, 2027
B.Sc. in Computer Science and Engineering at Leading University, Sylhet, Bangladesh
January 1, 2015 - December 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services