Available to hire
Hi, I’m Mary Soto Ozoa, a resourceful and hands-on field technician with 7+ years supporting disaster housing inspections, case management, and project installations. I thrive in challenging environments, troubleshoot under pressure, and collaborate across teams to deliver accurate documentation and quality results.
I’m bilingual in English and Spanish and am ready to travel across Puerto Rico for on-site retail or disaster recovery projects. I value safety, clear communication, and dependable follow-through, and I’m excited to contribute to diverse teams with a hands-on approach.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
CDBG-DR Project Specialist at Dept. of Housing
November 1, 2021 - November 18, 2025Conduct field visits and validate homeowner eligibility under federal regulations (CDBG-DR); ensure documentation accuracy, compliance and coordination with contractors/agencies; frequently travel to assigned municipalities across Puerto Rico
Retail Manager (Novartis OTC Brands) at Advantage Sales and Marketing
October 1, 2015 - October 1, 2015Executed planograms, resets, promotional displays and product rotations; managed local teams and performed inventory control, store compliance and reporting; built client relationships across store chains and regional leadership
Project Manager Inspector (Disaster Recovery) at Adjusters International
February 1, 2019 - February 1, 2019Conducted full home inspections for FEMA-STEP, ensuring compliance and safety; documented site conditions, coordinated repairs and monitored inspection quality
Housing Inspector at Vanguard Emergency Management
January 31, 2018 - January 31, 2018Executed FEMA Housing Inspection Services under strict federal guidelines; conducted in-person site assessments and submitted digital reports
Case Manager (Disaster Services) at SVdP Disaster Services
March 1, 2020 - March 1, 2020Provided field assessments, referrals and recovery service coordination; worked closely with affected families across multiple municipalities
Housing Inspector at Vanguard Emergency Management
January 1, 2018 - January 1, 2018Executed FEMA Housing Inspection Services under strict federal guidelines; conducted in-person site assessments and submitted digital reports.
Education
Bachelor's in Civil Engineering (In Progress) at Polytechnic University, Puerto Rico
January 1, 2024 - November 18, 2025Master's in Strategic Leadership (30 cr.) at Metropolitan University, Bayamón PR
January 11, 2030 - November 18, 2025Bachelor's in Business MIS (124 cr.) at Interamerican University, Aguadilla PR
January 11, 2030 - November 18, 2025Bachelor's in Civil Engineering (In Progress) at Polytechnic University, Puerto Rico
January 1, 2024 - November 18, 2025Master’s in Strategic Leadership at Metropolitan University, Bayamón PR
January 11, 2030 - November 18, 2025Bachelor’s in Business MIS at Interamerican University, Aguadilla PR
January 11, 2030 - November 18, 2025Qualifications
OSHA Construction Industry – 10 Hrs
January 1, 2021 - November 18, 2025OSHA General Industry – 30 Hrs
January 1, 2020 - November 18, 2025Green Building & Design – 132 hrs
January 1, 2024 - November 18, 2025CompTIA Project+ Certification
January 1, 2025 - November 18, 2025CompTIA IT Fundamentals
January 1, 2024 - November 18, 2025OSHA Construction Industry – 10 Hrs
January 1, 2021 - November 18, 2025OSHA General Industry – 30 Hrs
January 1, 2020 - November 18, 2025Green Building & Design – 132 hrs
January 1, 2024 - November 18, 2025CompTIA Project+ Certification
January 1, 2025 - November 18, 2025CompTIA IT Fundamentals
January 1, 2024 - November 18, 2025Industry Experience
Government, Non-Profit Organization, Professional Services, Real Estate & Construction, Retail, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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