MS

Mary Soto

Available to hire

Hi, I’m Mary Soto Ozoa, a resourceful and hands-on field technician with 7+ years supporting disaster housing inspections, case management, and project installations.

About

Hi, I’m Mary Soto Ozoa, a resourceful and hands-on field technician with 7+ years supporting disaster housing inspections, case management, and project installations. I thrive in challenging environments, troubleshoot under pressure, and collaborate across teams to deliver accurate documentation and quality results.

I’m bilingual in English and Spanish and am ready to travel across Puerto Rico for on-site retail or disaster recovery projects. I value safety, clear communication, and dependable follow-through, and I’m excited to contribute to diverse teams with a hands-on approach.

  • 4 years' experience
  • Joined November 2025

Languages

  • EnglishFluent
  • Spanish; CastilianFluent

Industry experience

  • Government
  • Non-Profit Organization
  • Professional Services
  • Real Estate & Construction
  • Retail
  • Education

Work experience· 6 roles

CDBG-DR Project Specialist · Dept. of HousingNov 2021 – Nov 2025 · 4 yrs 1 mo

Conduct field visits and validate homeowner eligibility under federal regulations (CDBG-DR); ensure documentation accuracy, compliance and coordination with contractors/agencies; frequently travel to assigned municipalities across Puerto Rico

Case Manager (Disaster Services) · SVdP Disaster ServicesMar 2020 – Mar 2020 · 1 mo

Provided field assessments, referrals and recovery service coordination; worked closely with affected families across multiple municipalities

Project Manager Inspector (Disaster Recovery) · Adjusters InternationalFeb 2019 – Feb 2019 · 1 mo

Conducted full home inspections for FEMA-STEP, ensuring compliance and safety; documented site conditions, coordinated repairs and monitored inspection quality

Housing Inspector · Vanguard Emergency ManagementJan 2018 – Jan 2018 · 1 mo
Housing Inspector · Vanguard Emergency ManagementJan 2018 – Jan 2018 · 1 mo
Retail Manager (Novartis OTC Brands) · Advantage Sales and MarketingOct 2015 – Oct 2015 · 1 mo

Education· 6

Bachelor's in Civil Engineering (In Progress) · Polytechnic University, Puerto Rico2024 – 2025
Master's in Strategic Leadership (30 cr.) · Metropolitan University, Bayamón PR2030 – 2025
Bachelor's in Business MIS (124 cr.) · Interamerican University, Aguadilla PR2030 – 2025
Bachelor's in Civil Engineering (In Progress) · Polytechnic University, Puerto Rico2024 – 2025

Certifications and awards· 10

OSHA Construction Industry – 10 Hrs2021 – 2025
OSHA General Industry – 30 Hrs2020 – 2025
Green Building & Design – 132 hrs2024 – 2025
CompTIA Project+ Certification2025

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