Hi, I’m Baarrathe Manukeran, an International Business graduate with a background in customer service and content moderation. My early years in F&B and retail built my communication and people skills, which later grew into roles in admin, customer care, and digital content review. I enjoy editing, creating with Canva/CapCut, and learning new things that help me improve my work. I’m adaptable, detail-focused, and always open to exploring new areas.…

Baarrathe Manukeran

Hi, I’m Baarrathe Manukeran, an International Business graduate with a background in customer service and content moderation. My early years in F&B and retail built my communication and people skills, which later grew into roles in admin, customer care, and digital content review. I enjoy editing, creating with Canva/CapCut, and learning new things that help me improve my work. I’m adaptable, detail-focused, and always open to exploring new areas.…

Available to hire

Hi, I’m Baarrathe Manukeran, an International Business graduate with a background in customer service and content moderation.

My early years in F&B and retail built my communication and people skills, which later grew into roles in admin, customer care, and digital content review. I enjoy editing, creating with Canva/CapCut, and learning new things that help me improve my work. I’m adaptable, detail-focused, and always open to exploring new areas.

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Skills

Experience Level

Language

English
Fluent
Malay
Advanced
Tamil
Fluent
Korean
Beginner

Work Experience

Content Reviewer at Mudah.my
January 1, 2026 - January 1, 2026
Review 700+ image and text-based ads daily to ensure accuracy, safety, and full compliance with platform guidelines. Conduct pre-review and post-review quality checks to maintain high standards. Manage workflow tasks including scheduling, post-review audits, and maintaining tracking systems for team operations. Build and optimize Google Sheets tools to streamline processes and consistently achieve strong KPIs.
Content Moderator at ByteDance (TikTok)
July 1, 2023 - July 1, 2023
Monitored high-volume live and uploaded content (images, videos, text, audio) to ensure full compliance with TikTok’s community guidelines and safety standards. Identified and acted on policy violations such as harassment, hate speech, explicit content, scams, and harmful behavior to maintain a safe user environment. Analyzed user behavior patterns to detect repeat offenders, coordinated escalation of critical cases, and contributed insights to improve moderation accuracy. Reviewed 1,000+ content pieces daily with high accuracy, meeting productivity, handling time, and quality metrics. Collaborated with cross-functional teams by providing feedback on guidelines, improving review consistency, and supporting new moderators through knowledge sharing.
Customer Care & Assistant at VR Solution Sdn. Bhd.
June 1, 2022 - June 1, 2022
Managed service, delivery, and product inquiries using the Valorforce system. Handled multiple digital customer accounts and maintained accurate enquiry records. Provided professional customer support via phone and WhatsApp, and escalated unresolved issues to the operations admin with complete documentation.
Admin Executive (Internship) at Old Town White Coffee HQ
June 1, 2011 - June 1, 2011
Managed and organized both physical and digital filing systems to ensure accurate and quick retrieval of documents. Assisted with scheduling meetings, preparing materials, and handling daily email and phone communications. Coordinated with departments for logistics, documentation, and internal requests. Contributed ideas to improve office workflow, communication, and overall work culture.
Content Moderator at Byte Dance TikTok
July 1, 2023 - July 1, 2023
Monitored high-volume live and uploaded content (images, videos, text, audio) to ensure full compliance with TikTok’s community guidelines and safety standards. Identified and actioned policy violations such as harassment, hate speech, explicit content, scams, and harmful behavior to maintain a safe user environment. Analyzed user behavior patterns to detect repeat offenders, coordinated escalation of critical cases, and contributed insights to improve moderation accuracy. Reviewed 1,000+ content pieces daily with strong accuracy, meeting strict productivity, handling time, and quality metrics. Collaborated with cross-functional teams by providing feedback on unclear guidelines, improving review consistency, and supporting new moderators through knowledge sharing.
Customer Care & Assistant at VR Solution Shd.Bhd.
June 1, 2022 - June 1, 2022
Managed service, delivery, and product inquiries using the Valorforce system. Handled multiple digital customer accounts and maintained accurate enquiry records. Provided professional customer support via phone and WhatsApp and escalated unresolved issues to the operations admin with complete documentation.
Admin Executive (Internship) at Old Town White Coffee HQ
June 1, 2021 - June 1, 2021
Managed and organized both physical and digital filing systems to ensure accurate and quick retrieval of documents. Assisted with scheduling meetings, preparing materials, and handling daily email and phone communications. Coordinated with departments for logistics, documentation, and internal requests. Contributed ideas to improve office workflow, communication, and overall work culture.

Education

Diploma at Politeknik Sultan Salahuddin Abdul Aziz Shah (PSA)
January 1, 2017 - December 1, 2020
Diploma at Politeknik Sultan Salahuddin Abdul Aziz Shah (PSA), Shah Alam
January 1, 2017 - December 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Software & Internet, Other

Skills

Experience Level