I am a dedicated professional with experience in customer assistance and sales. My journey has allowed me to develop strong communication skills and a passion for helping others. Currently, I am enhancing my technical skills through a course in Data Engineering while continuing to engage in volunteer work.

Anna Volosin

I am a dedicated professional with experience in customer assistance and sales. My journey has allowed me to develop strong communication skills and a passion for helping others. Currently, I am enhancing my technical skills through a course in Data Engineering while continuing to engage in volunteer work.

Available to hire

I am a dedicated professional with experience in customer assistance and sales. My journey has allowed me to develop strong communication skills and a passion for helping others. Currently, I am enhancing my technical skills through a course in Data Engineering while continuing to engage in volunteer work.

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Experience Level

Language

Italian
Fluent
English
Fluent
French
Beginner
Spanish; Castilian
Intermediate
Romanian, Moldavian, Moldovan
Intermediate

Work Experience

Assistenza Clienti AirBnb at FOUNDEVER PORTUGAL S.A.
September 21, 2024 - September 21, 2024
Gestione pratiche clienti, assistenza clienti mediante chat e chiamate inbound/outbound, utilizzo del Workflow per risolvere le varie casistiche di policy.
Sales Assistent at CLAIRE'S ITALY S.R.L.
January 18, 2023 - January 18, 2023
Assistenza cliente negli acquisti, uso gestionale interno, report orari per andamento vendite e gestione della cassa.

Education

Corso Triennale Universitario in Lingue e Culture Europee at UNIMORE
January 1, 2017 - November 18, 2025
Corso per Data Engineer at Generation Italy
September 1, 2023 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Non-Profit Organization

Experience Level

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