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I am ozimhede Joan, I am from Nigeria, Edo State, I worked as an auditor in heckerbella company in 2015, in 2018-2022, I worked in first city monument bank as a marketer…

Ozim Hede Joan

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I am ozimhede Joan, I am from Nigeria, Edo State, I worked as an auditor in heckerbella company in 2015, in 2018-2022, I worked in first city monument bank as a marketer…

Available to hire

I am ozimhede Joan, I am from Nigeria, Edo State, I worked as an auditor in heckerbella company in 2015, in 2018-2022, I worked in first city monument bank as a marketer

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sales Agent at First City Monument Bank (FCMB), Asaba

December 1, 2022 - December 1, 2022

Marketing and sales responsibilities, convincing customers to open accounts; guided customers to manage accounts and deposits; assisted with loan processes; supported customers with USSD enrollment and mobile banking.

Sales Agent at First City Monument Bank

October 1, 2018 - December 1, 2022

Marketing to persuade customers to open bank accounts, facilitated deposits, assisted with loans, enrolled customers in USSD, guided them to mobile apps, and assisted with ATM cards.

Customer Service Agent at Heckerbella Company

May 1, 2016 - May 1, 2016

Provided customer service support, addressing inquiries and facilitating service delivery. Ensured customer satisfaction and resolved issues efficiently.

Records Processor / Coder at Umugah Health Centre

January 1, 2016 - May 1, 2016

Processed records for civil servants; ensured accuracy by cross-checking results with the system.

Records Officer at Umugah Health Centre, Asaba

January 1, 2016 - November 20, 2025

Worked as a records officer under N-Power; handled patient records and data entry, contributing to efficient workflow.

Customer Service Agent at Heckerbella

February 1, 2015 - May 1, 2016

Provided customer service support, addressed inquiries, and assisted clients with basic tasks.