I am a results-driven Product Manager with 8+ years of experience leading the end-to-end lifecycle of digital platforms, from discovery and definition to delivery and optimization. I shape product vision, strategy, and roadmaps that balance customer needs, technical feasibility, and business value. I thrive in coordinating cross-functional teams through agile frameworks, managing backlogs, writing clear requirements, and ensuring alignment between Product, engineering, UX, and data stakeholders. In my current role at The Workshop, I lead product operations for a global registrar, overseeing integrations, compliance (KYC, NIS2, ICANN), and strategic initiatives that strengthen scalability and customer experience. I excel at translating complex regulatory and technical challenges into actionable product plans that deliver measurable business outcomes.

Jerson Jaimes Randazzo

I am a results-driven Product Manager with 8+ years of experience leading the end-to-end lifecycle of digital platforms, from discovery and definition to delivery and optimization. I shape product vision, strategy, and roadmaps that balance customer needs, technical feasibility, and business value. I thrive in coordinating cross-functional teams through agile frameworks, managing backlogs, writing clear requirements, and ensuring alignment between Product, engineering, UX, and data stakeholders. In my current role at The Workshop, I lead product operations for a global registrar, overseeing integrations, compliance (KYC, NIS2, ICANN), and strategic initiatives that strengthen scalability and customer experience. I excel at translating complex regulatory and technical challenges into actionable product plans that deliver measurable business outcomes.

Available to hire

I am a results-driven Product Manager with 8+ years of experience leading the end-to-end lifecycle of digital platforms, from discovery and definition to delivery and optimization. I shape product vision, strategy, and roadmaps that balance customer needs, technical feasibility, and business value. I thrive in coordinating cross-functional teams through agile frameworks, managing backlogs, writing clear requirements, and ensuring alignment between Product, engineering, UX, and data stakeholders.

In my current role at The Workshop, I lead product operations for a global registrar, overseeing integrations, compliance (KYC, NIS2, ICANN), and strategic initiatives that strengthen scalability and customer experience. I excel at translating complex regulatory and technical challenges into actionable product plans that deliver measurable business outcomes.

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Work Experience

Product Owner at The Workshop
September 30, 2022 - September 30, 2022
Prioritized and refined the iteration backlog; translated roadmap features into well-defined user stories and acceptance criteria; accepted stories at the end of each iteration. Collaborated with cross-functional teams to decompose program backlogs into iteration backlogs and ensured value delivery to customers.
Product Manager at The Workshop
September 1, 2022 - November 20, 2025
End-to-end product lifecycle owner for the global domain platform (14,000+ domains; 300+ customers). Defined product vision and roadmap in collaboration with engineering, UX, and data teams. Led discovery for improvements in navigation, search, and content organisation; improved usability, information architecture, and discoverability. Drove data-driven prioritisation through retention and funnel analysis; designed and proposed UX A/B tests. Coordinated cross-functional delivery with engineering, UX/UI, data science, and business stakeholders. Currently leading product operations at a global registrar, overseeing integrations, compliance (KYC, ICANN, NIS2) and initiatives to strengthen scalability and customer experience.
Senior Business Analyst at The Workshop
April 30, 2022 - April 30, 2022
Collected, refined and validated user stories and business/technical requirements; translated business requirements into technical requirements; documented information about services and systems; generated standard operating procedures; supported changes coordination and tracking.
Business Analyst at The Workshop
April 30, 2021 - April 30, 2021
Collected, wrote, refined and validated user stories and requirements; converted business requirements into technical requirements; collected, classified and documented information about services and systems; generated standard operating procedures; supported changes coordination and tracking.
Product Owner at Ericsson
May 31, 2019 - May 31, 2019
Collected and analyzed requirements; kept the backlog organized and prioritized. Created user stories, held refinement sessions and participated in sprint planning and sprint reviews. Served as single point of contact (SPOC) between customers and the scrum team. Performed scientific and functional tests to accept and validate the data and the product. Kept documentation up-to-date. Supported front- and back-end. Created and optimized Tableau dashboards.

Education

Telecommunications Engineer at Universidad Católica Andrés Bello
January 11, 2030 - January 1, 2009

Qualifications

Professional certifications in Large Language Models (LLM) and Applied AI skills
January 11, 2030 - November 20, 2025
Professional certifications in Large Language Models (LLM) and Applied AI skills
January 11, 2030 - November 20, 2025

Industry Experience

Software & Internet, Professional Services

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