Kat Tan (Young Hsin Tan)

Communicated with customers to explain our alteration process and understand their alteration needs. Performed garment alterations, including cutting, sewing, and pressing hems on jeans, chinos, and dress pants. Operated industrial serger, blind stitch, and lockstitch machines to complete high-volume alterations. Maintained organized threads, swatches and supplies to support efficient workflow. Trained and mentored new hires in alteration techniques, equipment use, and department procedures.

Conducted one-on-one meetings with clients to understand their brand guidelines and packaging needs. Developed eye-catching packaging and labels that effectively highlight product features and brand identity. Ensured all packaging and labeling meet industry standards and regulatory requirements. Presented design concepts to clients, incorporating feedback to refine final deliverables. Managed project timelines, client communication, and invoicing, ensuring efficient workflow.