I am a Customer Lifecycle & Growth Specialist with a hybrid background in media, research, and Cultural Data & AI. I bring hands-on experience using AI automation to streamline workflows, and scale cross-functional collaboration in fast-paced environments. My work in AI governance has given me a deep understanding of how platforms, algorithms, and narratives shape user behavior — insights I now apply to building ethical, data-driven, and automated growth strategies. I am passionate about using AI to enable intelligent acquisition, engagement, and retention, while prioritising clarity, transparency, and user experience.

NIKITA BISHT

I am a Customer Lifecycle & Growth Specialist with a hybrid background in media, research, and Cultural Data & AI. I bring hands-on experience using AI automation to streamline workflows, and scale cross-functional collaboration in fast-paced environments. My work in AI governance has given me a deep understanding of how platforms, algorithms, and narratives shape user behavior — insights I now apply to building ethical, data-driven, and automated growth strategies. I am passionate about using AI to enable intelligent acquisition, engagement, and retention, while prioritising clarity, transparency, and user experience.

Available to hire

I am a Customer Lifecycle & Growth Specialist with a hybrid background in media, research, and Cultural Data & AI. I bring hands-on experience using AI automation to streamline workflows, and scale cross-functional collaboration in fast-paced environments.

My work in AI governance has given me a deep understanding of how platforms, algorithms, and narratives shape user behavior — insights I now apply to building ethical, data-driven, and automated growth strategies. I am passionate about using AI to enable intelligent acquisition, engagement, and retention, while prioritising clarity, transparency, and user experience.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Research Analyst at De-Conspirator (EU Horizon)
January 1, 2025 - August 1, 2025
Coordinated cross-team research workflows analyzing 50K+ Telegram posts, integrating computational tools (topic modeling, collocation, network mapping) to identify patterns of online influence. Delivered insights shaping EU policy briefs on information manipulation.
Assistant Producer at Network18 (Brand & Marketing)
February 1, 2024 - August 1, 2024
Led cross-platform lifecycle campaigns across YouTube, Instagram, Twitter, and Facebook for the Vantage Show, engaging 3M+ audience. Managed live broadcasts and real-time Twitter coverage, boosting reach and driving 25% higher engagement during show hours. Facilitated internal communication between editorial, social, and production teams to ensure timely execution during live broadcasts.
Sub Media Editor at Scroll
September 1, 2022 - December 1, 2023
Owned newsletters and digital content supporting user engagement and repeat visits, producing 200+ articles and campaigns. Grew audience engagement by 40% for 175K+ users using SEO, analytics, and lifecycle-style content planning. Created internal guides and templates that standardised communication practices and increased efficiency by 15%.
Program Manager at INK Talks
April 1, 2022 - September 1, 2022
Supported onboarding and adoption of an AI-driven learning platform for 10K+ users through structured communication. Built partnerships with Accenture, Salesforce, United Way, managed budgets and stakeholder communications. Designed and implemented onboarding and briefing materials for 50+ mentors, students, and project contributors.

Education

MA in Cultural Data & AI at University of Amsterdam
January 1, 2023 - January 1, 2025
Bachelor of Hons. Multimedia and Mass Communication at Indraprastha College for Women, University of Delhi
January 1, 2019 - January 1, 2022
Master’s in Cultural Data and AI at University of Amsterdam
January 11, 2030 - January 1, 2025
Bachelors’ Hons. Multimedia and Mass Communication at Indraprastha College for Women, University of Delhi
January 11, 2030 - January 1, 2022

Qualifications

DataCamp Courses: Python, NLP, Network Analysis, SQL, Statistics, ML
January 11, 2030 - January 21, 2026
National Media Conference - Indraprastha College for Women
January 1, 2019 - January 1, 2019
International Webinar - Indraprastha College for Women
January 1, 2022 - January 1, 2022
Letje Lips Amsterdam Merit Scholarship (LLAMS)
January 11, 2030 - January 21, 2026
Principal’s Honor Roll, University of Delhi
January 11, 2030 - January 21, 2026
Girl Up UN Award (WWE) for projects on women’s empowerment
January 11, 2030 - January 21, 2026
National Media Conference Participation
January 1, 2019 - January 1, 2019
International Webinar participation
January 1, 2022 - January 1, 2022

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet