Available to hire
I am a demonstrated achiever with a strong foundation in business and healthcare management. I excel in leadership, administration, and compassionate patient care, coordinating treatment plans, assessments, and medication adherence while advocating for clients.
My experience spans home health, credentialing, dental offices, and customer service roles. I am known for clear communication, relationship building, and turning complex processes into efficient workflows. I hold a B.S. in Healthcare Management & Administration from Herzing University and am eager to contribute as a Project Manager, Content Creator, or Designer.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Work Experience
Care Manager at Metro Home Health, Inc.
March 1, 2021 - November 21, 2025Coordinated medical treatment including assessments, care plan development, monitoring medication compliance, and more. Built relationships with a 37-member caseload; served as advocates for patient health and connected clients to social/community supports to ensure continuation of care.
Admin Assistant to Licensed Nursing Home Administrator at Ascension.org
March 31, 2021 - March 31, 2021Full front desk operations; temp screening of all employees, visitors, and vendors; managed calendars for Administrator, Director of Social Services and Nursing; scheduled doctor’s appointments and transportation; created flyers, distributed mail, stocked and ordered supplies; supported and observed up to 8 residents; case management and documentation tracking; month-end balancing and coding; coordinated meetings.
Credentialing Administrative Assistant at Ebix, Inc.
January 31, 2018 - January 31, 2018Strategized with 20+ clients to credential and participate with health insurers; extensive data entry; month-end balancing and reporting.
Dental Front Office Assistant at Ridgeview Dental Grp.
December 31, 2016 - December 31, 2016Filing, pulling, and charting files; mail distribution; balancing accounts payable; set-up new patient accounts.
Credentialing Specialist at Scion Dental of Wisconsin
August 31, 2016 - August 31, 2016Performed OIG, SAM, NPI, and National Practitioner Data Bank registry checks; extensive data entry; entered and processed over 600 accounts to obtain provider credentialing and reimbursement.
Product Analyst at Caterpillar (Temporary position)
January 31, 2014 - January 31, 2014Extensive SAP order entry; created invoices and packing slips; processed over 150 shipping orders per day.
Director of First Impressions / Receptionist at Harley-Davidson HQ
June 30, 2013 - June 30, 2013Answered 10-key switchboard; tracked 150+ incoming calls per day; granted badging and building access using ADP badging system; daily security – parameter checks.
Customer Service Coordinator at Hatch Staffing
November 30, 2011 - November 30, 2011Daily accounts payable/receivable posting and balancing; record-keeping, filing, faxing; stock supplies; processed and sorted mail; applied postage.
Admin Assistant to Licensed Nursing Home Administrator at Ascension.org
March 1, 2021 - March 1, 2021Front desk operations; temperature screening for employees, visitors, and vendors. Supervises two part-time staff; maintains calendars for the Administrator, Director of Social Services, and Nursing. Schedules doctor’s appointments and transportation; creates flyers, distributes mail, stocks and orders supplies. Supports residents’ health and wellness, conducts case management and documentation tracking; handles month-end balancing and coding; coordinates meetings.
Credentialing Administrative Assistant at Ebix, Inc.
January 1, 2018 - January 1, 2018Coordinated credentialing for 20+ clients to enable participation with health insurers; extensive data entry; month-end balancing and reporting.
Dental Front Office Assistant at Ridgeview Dental Grp.
December 1, 2016 - December 1, 2016Filing, pulling, and charting files; mail distribution; balancing accounts payable; set-up of new patient accounts.
Credentialing Specialist at Scion Dental of Wisconsin
August 1, 2016 - August 1, 2016Performed OIG, SAM, NPI, and National Practitioner Data Bank registry checks; extensive data entry on files using a computerized maintenance management system; entered and processed over 600 accounts to have providers approved for credentialing and reimbursement successfully.
Product Analyst at Caterpillar (Temporary position)
January 1, 2014 - January 1, 2014Extensive SAP order entry; created invoices and packing slips; processed over 150 shipping orders per day.
Director of First Impressions / Receptionist at Harley-Davidson HQ
June 1, 2013 - June 1, 2013Answered 10-key switchboard; tracked 150+ incoming calls per day. Granted badging and building access using ADP badging system. Daily security – parameter checks.
Customer Service Coordinator at Hatch Staffing
November 1, 2011 - November 1, 2011Daily accounts payable/receivable postings and balancing; record-keeping, filing, faxing; stock supplies; processed and sorted mail; applied postage.
Education
Bachelor of Science in Healthcare Management & Administration at Herzing University
September 1, 2018 - December 23, 2020B.S. - Emphasis on Healthcare Management & Administration at Herzing University, Menomonee Falls, WI
September 1, 2018 - December 23, 2020Qualifications
Industry Experience
Healthcare, Professional Services, Education, Manufacturing
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Beginner
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