Zohra Neghmouchi

Digital Marketing - Content Creation at Proxima Market

Responsible for strategizing and executing digital marketing campaigns, content creation, and social media advertising across Facebook, Instagram, TikTok, and YouTube. Wrote compelling copy and produced eye-catching advertisements to increase engagement and conversions. Planned and published content (photos, videos, articles, captions). Analyzed performance with tools to maximize ROI. Built brand loyalty by moderating online communities and developing digital strategies. Coordinated e-commerce, content, and paid advertising to drive measurable growth.

Telemarketing / Telesales Agent - After-Sales Service at SAV KHADAMATY

Assisted customers with post-purchase issues; resolved problems quickly to ensure satisfaction; handled returns, refunds, and service requests; collaborated with other teams to follow up and solve issues; called potential customers to present and sell products/services; logged calls and updated customer data.

Community Manager (Customer Service) - Content Creation at SARL AN FASHION

Helped customers with product issues or questions; created and implemented ad campaigns on Facebook, Instagram, and TikTok using budget optimization and data-driven targeting; crafted eye-catching creatives and copy to engage and convert; planned and published multimedia content tailored to each platform; monitored and improved campaign performance using analytics tools; built brand loyalty and moderated online communities.

Practical Training at SDC BBA

Practical training in electricity generation and transmission, transformer substations.

Freelance Content Creator at E Buyer

Plan and run digital marketing campaigns on Facebook, Instagram, and TikTok to drive website traffic, conversions, and product visibility; produced marketing content and high-performing ad creatives aligned with audience and platform best practices; oversaw product sourcing and promotion; created landing pages, product listings, and promotional content optimized for search engines; managed e-commerce storefronts with consistent branding; tracked performance using TikTok Business Center, Google Analytics, and Meta Ads Manager to optimize ROI.