I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content. From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

Tyler Merchant

I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content. From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

Available to hire

I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content.
From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Part-time Store Sales Specialist at Dulux Paints
August 1, 2025 - August 1, 2025
Advised commercial and retail customers on architectural products, including tinting/mixing; performed color matching consultations; processed orders and transactions; oversaw shipping/receiving and warehouse organization; delivered excellent customer service in-person and over the phone.
Volunteer Collective Member at Woolf’s Voices
February 1, 2025 - November 22, 2025
Contributed to writing, researching and editing grant applications to the CADA and Access Copyright Foundation; assisted in budgeting, donor collection, and event setup/takedown.
Assistant Slam Poetry Coach at Lord Beaverbrook High School
April 1, 2024 - November 22, 2025
Facilitated creative workshops for students in preparation for the provincial youth slam poetry competition; advised on slam strategy, microphone technique and artistic expression.
Seasonal Concessions Associate at Calgary Zoological Society
January 1, 2020 - January 1, 2020
Provided customer service, cashier duties, cafeteria upkeep, and stock/restocking of condiment stations; ensured food safety through temperature checks, proper storage, and sanitization.
Security Officer at Elections Canada
October 1, 2019 - November 22, 2025
Drop-in position for the 2019 Federal election; assisted in checking voter cards, guided voters to polling stations, and supported accessibility needs.

Education

BA in English Literature with Embedded Certificate in Creative Writing at University of Calgary
January 11, 2030 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Non-Profit Organization, Media & Entertainment, Professional Services