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Tyler Merchant

Available to hire

I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives.

About

I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content.
From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

  • 6 years' experience
  • Joined November 2025

Languages

  • EnglishFluent

Industry experience

  • Retail
  • Education
  • Non-Profit Organization
  • Media & Entertainment
  • Professional Services

Work experience· 5 roles

Part-time Store Sales Specialist · Dulux PaintsAug 2025 – Aug 2025 · 1 mo

Advised commercial and retail customers on architectural products, including tinting/mixing; performed color matching consultations; processed orders and transactions; oversaw shipping/receiving and warehouse organization; delivered excellent customer service in-person and over the phone.

Volunteer Collective Member · Woolf’s VoicesFeb 2025 – Nov 2025 · 10 mos

Contributed to writing, researching and editing grant applications to the CADA and Access Copyright Foundation; assisted in budgeting, donor collection, and event setup/takedown.

Assistant Slam Poetry Coach · Lord Beaverbrook High SchoolApr 2024 – Nov 2025 · 1 yr 8 mos

Facilitated creative workshops for students in preparation for the provincial youth slam poetry competition; advised on slam strategy, microphone technique and artistic expression.

Seasonal Concessions Associate · Calgary Zoological SocietyJan 2020 – Jan 2020 · 1 mo
Security Officer · Elections CanadaOct 2019 – Nov 2025 · 6 yrs 2 mos

Education

BA in English Literature with Embedded Certificate in Creative Writing · University of Calgary2030 – 2025

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