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I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content. From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.…I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content. From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

Tyler Merchant

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I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content. From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.…I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content. From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

Available to hire

I am a versatile writer and communications enthusiast with a BA in English Literature and hands-on experience in customer service and creative initiatives. I thrive in fast-paced environments and enjoy turning ideas into clear, engaging content.
From slam poetry coaching to grant-writing support for non-profits, I bring creative problem-solving, collaboration, and leadership to every project. I’m excited to contribute to a professional community through thoughtful writing, storytelling, and community-building.

Skills

Copywriting

Script

Experience Level

Copywriting

Expert

Script

Intermediate

Language

English

Fluent

Work Experience

Part-time Store Sales Specialist at Dulux Paints

August 1, 2025 - August 1, 2025

Advised commercial and retail customers on architectural products, including tinting/mixing; performed color matching consultations; processed orders and transactions; oversaw shipping/receiving and warehouse organization; delivered excellent customer service in-person and over the phone.

Seasonal Concessions Associate at Calgary Zoological Society

January 1, 2020 - January 1, 2020

Provided customer service, cashier duties, cafeteria upkeep, and stock/restocking of condiment stations; ensured food safety through temperature checks, proper storage, and sanitization.

Security Officer at Elections Canada

October 1, 2019 - November 22, 2025

Drop-in position for the 2019 Federal election; assisted in checking voter cards, guided voters to polling stations, and supported accessibility needs.

Volunteer Collective Member at Woolf’s Voices

February 1, 2025 - November 22, 2025

Contributed to writing, researching and editing grant applications to the CADA and Access Copyright Foundation; assisted in budgeting, donor collection, and event setup/takedown.

Assistant Slam Poetry Coach at Lord Beaverbrook High School

April 1, 2024 - November 22, 2025

Facilitated creative workshops for students in preparation for the provincial youth slam poetry competition; advised on slam strategy, microphone technique and artistic expression.