Available to hire
I am a digital marketing professional with over 5 years of experience, designing and driving strategies that support brand growth and generate measurable results.
My work covers the entire marketing process—from defining a clear positioning to managing multichannel campaigns and developing high-value partnerships. Organized, creative, and analytical, I turn ideas into action and deliver reliable, cohesive results. I also freelance in consulting and guidance, providing personalized support and tailored recommendations to my clients.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
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Expert
Language
English
Advanced
French
Advanced
Arabic
Fluent
Work Experience
Intern at Bank of Tunisia
August 1, 2015 - August 1, 2015Supported customer service activities, assisted clients with banking services, and learned daily banking operations and customer relationship management.
Intern at Ooredoo Tunisia
August 1, 2016 - August 1, 2016Contributed to operations in the communications and customer service department; processed invoices, tracked client data, and proposed creative ideas for ad campaigns.
Back Office Administrator at Direct Phone Service
September 1, 2018 - September 1, 2018Handled end-to-end processing of loan applications for online banking clients; prepared dossiers, performed back-office follow-up, and communicated clearly about services while ensuring timely processing.
Intern at Banque de Tunisie
March 1, 2020 - March 1, 2020Supported client projects with listening, advice and tailored solutions; participated in financial risk assessment, account management, and CRM-driven follow-up.
Account Manager at Nexus Contact Center
April 1, 2024 - April 1, 2024Directed marketing consulting for Etsy across French, Canadian, and Anglophone markets; collaborated with sellers to optimize shops, improve online visibility, and develop referral strategies. Also prospected new accounts, provided SEO training, and tracked performance via Freshsales CRM.
Marketing Manager & Business Development at Boosteno Tunisia
May 1, 2024 - November 24, 2025Designed and implemented multichannel marketing strategies to strengthen brand awareness and support expansion; led content creation, managed sponsored campaigns via Meta Ads Manager, and coordinated marketing projects and events. Established strategic partnerships and influencer collaborations; organized campaigns with Trello and Notion; monitored market trends to optimize communications.
Consultant – Freelance at TISC
May 1, 2025 - November 24, 2025Advising international admissions students (France, Spain, Germany, UK) with personalized orientation; managed complete admissions processes and built partnerships to broaden the agency’s network; contributed to business development and marketing strategy.
Education
Master de Recherche en Marketing at Institut des Hautes Études Commerciales (IHEC Carthage)
January 1, 2017 - January 1, 2020Licence Fondamentale en Gestion - Spécialité Management at IHEC Carthage
January 1, 2014 - January 1, 2017Baccalauréat en Economie et Gestion at Lycée Rue de Russie, Tunis
January 1, 2010 - January 1, 2014Qualifications
Industry Experience
Education, Professional Services, Media & Entertainment, Software & Internet, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
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Expert
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