Available to hire
I am a skilled sales professional with over 13 years of experience in Customer Service, B2B, Sales, finance, insurance, Project Management, Account Management, FMCG delivery across Latin America, Southeast Asia and Europe. I am naturally curious, a fast learner, and I am passionate about delivering high-quality service to internal and external clients.
I am currently seeking a new challenge in Belgium and eager to bring my international background and customer-focused approach to a dynamic team.
Language
Spanish; Castilian
Fluent
English
Advanced
French
Beginner
Work Experience
Key Account Manager at Management Centre Europe (MCE), Brussels, Belgium
November 30, 2024 - November 30, 2024Role’s focus is on business development on a portfolio of accounts. Follow up leads generated by Marketing to generate sales and to use marketing data to identify business opportunities and future sales. Generate a sales activity thanks to visits of Clients and contacts. Creation and development of numerous new relationships. Customer value propositions. Identify further volume of business opportunities within accounts. Develop an outline plan for each of the accounts on an annual basis. Undertake Leader Account Management for each assigned account by developing a broad relationship with all key business influencers and decision makers.
Sales Manager (FMCG) at Bares y Estrellas, Manila, Philippines
November 30, 2022 - November 30, 2022New & ongoing business development and growth, including B2C, supermarkets, horeca. Local team management to increase sales. Operations team coordination. Improvement of company sales system database. Consistent monthly sales target delivery (over 92%).
Business Consultant (insurance) at SURA (Suramericana Seguros), Colombia
September 30, 2019 - September 30, 2019Portfolio Management, including client relationship management, new product placement and troubleshooting. New business cultivation and underwriting for a range of insurance products for individual and corporate clients. Best regional broker: Corporate & Business Insurance Sales 2015 - 2016 - 2017. Best national broker: Corporate & Business Insurance Sales 2017.
Business Consultant (financial products) at Bancolombia, Cali, Colombia
February 28, 2015 - February 28, 2015Client relationship management, including upselling and management of existing products. Personal and SME banking management. Front and Backoffice positioning. Knowledge of rates for financial products e.g. Credits and payment schemes.
Business Consultant (non-banking financial products) at Credivalores, Cali, Colombia
February 28, 2014 - February 28, 2014Client relationship management, including upselling and management of existing products. Personal and SME banking management. Front and Backoffice positioning. Knowledge of rates for financial products e.g. Credits and payment schemes.
Commercial Advisor (Banking & Finance) at Banco AV Villas, Cali, Colombia
May 31, 2013 - May 31, 2013Client relationship management, including upselling and management of existing products. Personal and SME banking management. Administrative essential document management. Tele-assistance to new, existing, and potential clients. Interest rate management for customer mortgage credit lines. Commercial relationship management training (in-house induction - certified).
Administrative Assistant (HR Services Industry) at Emfiser C.T.A., Cali, Colombia
February 28, 2010 - February 28, 2010Handling of payments, incl social security. Management of accounts payable and receivable. Penny Cash management. Financial Reporting.
Education
BA, MARKETING at Universidad Autonoma del Occidente, Cali, Colombia
January 1, 2012 - November 24, 2025LEADERSHIP & ENTREPRENEURSHIP at Sena, National Training Service, Cali, Colombia
January 1, 2014 - November 24, 2025Qualifications
ACCOUNTING & FINANCE CERTIFICATION
January 11, 2030 - November 24, 2025Best regional broker: Corporate & Business Insurance Sales
January 1, 2015 - December 31, 2017Best national broker: Corporate & Business Insurance Sales
January 1, 2017 - December 31, 2017Accounting & Finance Certification
January 11, 2030 - November 24, 2025Leadership & Entrepreneurship
January 1, 2014 - November 24, 2025Industry Experience
Financial Services, Consumer Goods, Retail, Professional Services, Travel & Hospitality
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