Available to hire
Hi, I’m Carolyn P. Patton. I am an entry-level candidate seeking roles in education, library, archives, or administration, and I bring over five years of retail experience plus a year in Loss Prevention. I hold an Associate of Science in Criminal Justice and am eager to contribute my organizational, communication, and problem-solving skills to support your organization’s goals while continuing to grow in a professional setting.
I have hands-on experience in customer service, security, inventory management, and educational support as a substitute teacher and paraprofessional. I am proficient with computers, bilingual in English and beginner Spanish, and I excel in collaborative teams with a strong work ethic and attention to detail. I look forward to applying my skills in a meaningful role and advancing my career.
Skills
Experience Level
Expert
Expert
Language
English
Fluent
Spanish; Castilian
Beginner
Work Experience
Customer Service at Macy’s Department Store
January 1, 2007 - January 1, 2007Opened the store and supported pre-launch operations; handled customer inquiries, complaints and escalations; opened/closed procedures including cash handling and securing monetary assets.
Security Officer at Dakota Provisions
January 1, 2005 - January 1, 2005Patrolled premises, maintained logs, monitored surveillance, managed visitor access, and enforced security procedures.
Stock/Merchandise Supervisor / Training Coordinator at Walmart
January 1, 2010 - January 1, 2010Stocked shelves, unloaded trucks, and operated as a cashier; promoted to Merchandise Supervisor for the shoe department; oversaw merchandise ordering, associate supervision, inventory assistance, price adjustments, and administrative duties; trained personnel and coordinated onboarding and interviews.
Department Manager - Infant Department at Walmart
December 31, 2016 - December 31, 2016Oversaw infant department operations including apparel, toys, furniture, baby care items, and stock management; ensured optimal product presentation and inventory control; supervised department staff.
Photographer at JC Penney Portrait Studio
December 31, 2017 - December 31, 2017Captured high-quality portraits, created a welcoming environment, prepared equipment, directed sessions, and collaborated with studio team to meet client needs.
Photographer at JC Penney Portrait Studio
January 1, 2022 - January 1, 2022Continued photography work, client interactions, and portfolio development in subsequent years.
Para Professional / Substitute Teacher at Washington County School District
August 1, 2022 - November 24, 2025Permanent 7th Grade ELA substitute teacher; developed lesson plans and instructional materials; monitored student progress and supported classroom activities.
Customer Service / Loss Prevention at Macy's Department Store
October 1, 2004 - September 30, 2007Opened the store and supported pre-launch operations; handled customer service issues, coordinated with Loss Prevention for security/compliance; managed cash handling and closing procedures; facilitated communications and store operations.
Security Officer at Dakota Provisions
January 1, 2004 - December 31, 2005Conducted routine patrols, maintained daily/nightly security logs, monitored surveillance, managed visitor access, and ensured safety of personnel and assets.
Asset Protection Associate / Merchandiser Supervisor at Asset Protection (AP A)
February 1, 2012 - April 1, 2013Apprehended shoplifters, led safety team, ensured adherence to safety protocols, and supported overall AP operations.
Connection Center Associate at Macy's
April 1, 2013 - October 1, 2013Provided excellent customer service in the electronics department; assisted customers with pre-paid and contract phones; managed inventory and order processing.
Department Manager - Infant Department at Macy's
February 1, 2014 - December 31, 2014Oversaw infant department operations including apparel, toys, baby food, and diapers; ensured optimal product presentation and inventory management.
Photographer at JC Penney Portrait Studio
January 1, 2016 - December 31, 2017Captured high-quality portraits, directed posing and lighting, retouched images, and managed client sessions and scheduling.
Photographer at Washington County School District
January 1, 2020 - December 31, 2022Captured portraits and managed school photography sessions, retouched images and maintained studio organization.
Substitute Teacher - 7th Grade ELA at Washington County School District
January 1, 2022 - January 1, 2024Filled temporary teaching assignments for 7th grade English Language Arts; prepared lessons and supported student learning.
Education
High School Diploma at Huron High School
January 1, 1999 - January 1, 2003Associate of Science in Criminal Justice at Everest College
January 1, 2003 - January 1, 2005High School Diploma at Huron High School
January 1, 1999 - January 1, 2003Associate of Science in Criminal Justice at Everest College
January 1, 2003 - January 1, 2005Qualifications
Asset Protection Associate (APA)
February 1, 2012 - April 1, 2013Industry Experience
Retail, Education, Media & Entertainment, Professional Services, Other
Skills
Experience Level
Expert
Expert
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