I'm a Senior Technical Writer with 13+ years transforming complex software into clear, user-centric documentation using docs-as-code methodologies and DITA across enterprise, RPA, and open-source database solutions. I'm currently at Percona developing documentation for database technologies, and I have founded Assistika, a technical writing consultancy, while also being an invited speaker at international TEKOM conferences. I enjoy shaping documentation that accelerates product adoption and reduces support overhead by aligning content with user needs and developer workflows. In addition to hands-on writing, I lead documentation strategy initiatives, advocate for docs-as-code practices, and collaborate with cross-functional teams to deliver maintainable, scalable, and accessible documentation for open-source and enterprise software.

Catalina Adam

I'm a Senior Technical Writer with 13+ years transforming complex software into clear, user-centric documentation using docs-as-code methodologies and DITA across enterprise, RPA, and open-source database solutions. I'm currently at Percona developing documentation for database technologies, and I have founded Assistika, a technical writing consultancy, while also being an invited speaker at international TEKOM conferences. I enjoy shaping documentation that accelerates product adoption and reduces support overhead by aligning content with user needs and developer workflows. In addition to hands-on writing, I lead documentation strategy initiatives, advocate for docs-as-code practices, and collaborate with cross-functional teams to deliver maintainable, scalable, and accessible documentation for open-source and enterprise software.

Available to hire

I’m a Senior Technical Writer with 13+ years transforming complex software into clear, user-centric documentation using docs-as-code methodologies and DITA across enterprise, RPA, and open-source database solutions.
I’m currently at Percona developing documentation for database technologies, and I have founded Assistika, a technical writing consultancy, while also being an invited speaker at international TEKOM conferences.
I enjoy shaping documentation that accelerates product adoption and reduces support overhead by aligning content with user needs and developer workflows.

In addition to hands-on writing, I lead documentation strategy initiatives, advocate for docs-as-code practices, and collaborate with cross-functional teams to deliver maintainable, scalable, and accessible documentation for open-source and enterprise software.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Intermediate
French
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Founder & Technical Writing Consultant at Assistika - Technical writing solutions
January 1, 2025 - January 1, 2025
Founded and led a technical writing consultancy delivering documentation services and templates for clients.
Information Engineer at OpenText
November 1, 2021 - November 1, 2021
Developed documentation for RPA and Operations Orchestration software using MediaWiki and FrameMaker.
Senior Technical Writer at Percona
November 1, 2021 - November 25, 2025
Developing documentation for open-source database software and DBaaS using a Docs-as-Code approach.
Founder & Technical Writing Consultant at Assistika - Technical writing solutions
January 1, 2019 - January 1, 2025
Founding and directing a technical writing consultancy delivering documentation solutions.
Information Engineer at OpenText
May 1, 2016 - November 1, 2021
Developed documentation for Robotic Process Automation (RPA) and Operations Orchestration software using MediaWiki and FrameMaker.
Technical Writer at RWS Group
May 1, 2016 - May 1, 2016
Developed online Help, installation guides, release notes, migration and quick start guides; converted existing documentation to DITA and migrated it into a structured CMS; tested usability and accessibility; worked in Agile Scrum teams.
Technical Writer (French) at Crossover
April 1, 2016 - April 1, 2016
Planned and managed the DITA conversion of the entire French documentation set for Aurea; converted Word/HTML documents to XML content; updated product documentation.
Technical Writer at Crossover
August 1, 2015 - April 30, 2016
Planned and managed the DITA conversion of the entire French documentation set for Aurea; Converted Word/HTML documents to XML content; Updated product documentation.
Technical Writer (Crossover) at Crossover
August 1, 2015 - April 1, 2016
Planned and managed the DITA conversion of the entire French documentation set for Aurea; converted Word/HTML documents to XML content; updated product documentation.
Crossover Technical Writer with French at Aurea
August 1, 2015 - April 1, 2016
Planned and managed the DITA conversion of the entire French documentation set for Aurea; Converted Word/HTML documents to XML content; Updated product documentation.
Invited Speaker at TEKOM
May 1, 2015 - May 1, 2015
Invited speaker at TEKOM 2nd and 3rd annual conference; topics included using social media tools to enhance technical documentation and trends in technical communication.
Invited Speaker at tekom
December 1, 2014 - May 1, 2015
Invited speaker at TEKOM 2nd and 3rd annual conference; presentations on social media tools, new trends in technical communication, documentation portals, and technical writing techniques.
Invited Speaker at TEKOM Conference
December 1, 2014 - May 1, 2015
Invited speaker at TEKOM 2nd and 3rd annual conference with talks on social media for documentation, trends in technical communication, documentation portals, and techniques.
Community Manager at Massive//Media Romanian
October 1, 2013 - October 1, 2013
Localized the website and mobile apps into Romanian; handled Romanian customer support; tested weekly Release Candidate builds.
Technical Writer at RWS Group
November 1, 2012 - May 1, 2016
Developed online Help, installation guides, release notes, migration and quick start guides; Converted existing documentation to DITA and migrated it into a structured CMS; Tested software applications for usability and accessibility; Worked in multiple Agile Scrum teams.
Community Manager at Massive//Media Romanian
November 1, 2011 - October 1, 2013
Localized the website and mobile apps into Romanian; handled Romanian customer support; tested weekly Release Candidate builds.
Internet and Translation Assessor at Lionbridge
November 1, 2011 - November 1, 2011
Evaluated Google search results for relevance; improved quality of Google Search and Google Translate results.
Translator (English > Romanian) at Swiss Solutions
September 1, 2011 - September 1, 2011
Translated business/commerce and legal documents into Romanian; occasional on-site interpreting.
Translator at Swiss Solutions
December 1, 2010 - September 1, 2011
English, French to Romanian translation of business/commerce and legal documents; occasional on-site interpreting.
Over-the-phone Interpreter (English-Romanian) at Language Services Associates
September 1, 2009 - September 1, 2009
Over-the-phone consecutive interpreting for HMRC; facilitated effective communication.
Over-the-phone Interpreter at Language Services Associates
November 1, 2008 - September 1, 2009
English-Romanian interpreter for telephone-based client support.
Over-the-phone English-Romanian Interpreter at Language Services Associates
November 1, 2008 - September 1, 2009
Over-the-phone consecutive interpreting for HMRC; facilitated effective communication and policy clarification.
French Customer Advisor at Webhelp
January 1, 2008 - January 1, 2008
Customer advisor for Orange France; transcribed vocal messages and researched online information for queries.
Internet Assessor at Lionbridge
July 1, 2007 - November 1, 2011
Evaluated Google Search results for appropriateness to search queries; improved the quality of Google Search and Google Translate results; helped determine the relevance of search engines by reviewing, rating and commenting on websites quality.
Translation Assessor at Lionbridge Internet and Translation
July 1, 2007 - November 1, 2011
Evaluated Google Search results for appropriateness to search queries; improved the quality of Google Search and Google Translate results; helped determine relevance of search engines by reviewing, rating, and commenting on websites quality.
Internet and Translation Assessor at Lionbridge
July 1, 2007 - November 1, 2011
Evaluated Google Search results for appropriateness to search queries; improved the quality of Google Search and Google Translate results; helped determine relevance of search engines by reviewing, rating and commenting on websites quality.
Customer Advisor at Webhelp
April 1, 2006 - January 1, 2008
Customer advisor for Orange France; transcribed vocal messages; researched online information.

Education

Master's degree at University of Portsmouth
January 1, 2011 - December 31, 2012
IELTS Certificate at Carnegie College
January 1, 2008 - December 31, 2009
Bachelor's degree at Dunarea de Jos University
January 1, 2005 - December 31, 2008
Master's degree, Technical Communication & Translation at University of Portsmouth
January 1, 2011 - December 31, 2012
IELTS Certificate at Carnegie College
January 1, 2008 - December 31, 2009
Bachelor's degree, Philology at Dunărea de Jos University
January 1, 2005 - December 31, 2008
Master's degree at University of Portsmouth
January 1, 2011 - January 1, 2012
Bachelor's degree at Dunarea de Jos University
January 1, 2005 - January 1, 2008
Master's degree in Technical Communication & Translation at University of Portsmouth
January 1, 2011 - January 1, 2012
IELTS Certificate at Carnegie College
January 1, 2008 - January 1, 2009
Bachelor's degree in Philology at Dunarea de Jos University
January 1, 2005 - January 1, 2008

Qualifications

SAFe 4.0 Practitioner
January 11, 2030 - November 25, 2025
SAFe 4.0 Practitioner
January 11, 2030 - February 24, 2026
SAFe 4.0 Practitioner
January 11, 2030 - March 2, 2026
SAFe 4.0 Practitioner
January 11, 2030 - March 20, 2026
IELTS Certificate
January 11, 2030 - March 20, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Computers & Electronics, Education