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I’m Shanjusha Kulasekaran, a UI/UX designer based in Chicago with 3+ years of experience delivering human-centered, data-driven designs for enterprises like JPMorgan Chase, Honeywell, and Dell Technologies. I translate user insights into seamless, accessible digital experiences that drive adoption and satisfaction. I specialize in Figma, Adobe XD, and design systems, and I combine UX research, WCAG accessibility, and AI-assisted analytics to inform empathetic product decisions and scalable interfaces.…I’m Shanjusha Kulasekaran, a UI/UX designer based in Chicago with 3+ years of experience delivering human-centered, data-driven designs for enterprises like JPMorgan Chase, Honeywell, and Dell Technologies. I translate user insights into seamless, accessible digital experiences that drive adoption and satisfaction. I specialize in Figma, Adobe XD, and design systems, and I combine UX research, WCAG accessibility, and AI-assisted analytics to inform empathetic product decisions and scalable interfaces.

Shanjusha Kulasekaran

UI Designer, UX Designer, Product Designer, +3

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I’m Shanjusha Kulasekaran, a UI/UX designer based in Chicago with 3+ years of experience delivering human-centered, data-driven designs for enterprises like JPMorgan Chase, Honeywell, and Dell Technologies. I translate user insights into seamless, accessible digital experiences that drive adoption and satisfaction. I specialize in Figma, Adobe XD, and design systems, and I combine UX research, WCAG accessibility, and AI-assisted analytics to inform empathetic product decisions and scalable interfaces.…I’m Shanjusha Kulasekaran, a UI/UX designer based in Chicago with 3+ years of experience delivering human-centered, data-driven designs for enterprises like JPMorgan Chase, Honeywell, and Dell Technologies. I translate user insights into seamless, accessible digital experiences that drive adoption and satisfaction. I specialize in Figma, Adobe XD, and design systems, and I combine UX research, WCAG accessibility, and AI-assisted analytics to inform empathetic product decisions and scalable interfaces.

Available to hire

I’m Shanjusha Kulasekaran, a UI/UX designer based in Chicago with 3+ years of experience delivering human-centered, data-driven designs for enterprises like JPMorgan Chase, Honeywell, and Dell Technologies. I translate user insights into seamless, accessible digital experiences that drive adoption and satisfaction.

I specialize in Figma, Adobe XD, and design systems, and I combine UX research, WCAG accessibility, and AI-assisted analytics to inform empathetic product decisions and scalable interfaces.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

UI/UX Designer at JPMorgan Chase

July 1, 2025 - November 25, 2025

Revamped Chase’s customer dashboard through user journey mapping and Figma prototyping, reducing navigation steps from 9 to 5 and improving daily transaction completion by 4,800 sessions. Engineered a responsive design system in Figma and Storybook, standardizing over 220 UI components and accelerating developer handoffs by 18 design hours per sprint, fostering stronger design–dev collaboration. Analyzed behavioral insights with Hotjar, Mixpanel, and AI-assisted analytics, revealing usability friction across 3 core banking modules, enabling evidence-based redesign decisions aligned with user empathy. Refined mobile onboarding workflows through usability testing and heuristic evaluation, lowering customer support tickets by 170 per month and boosting verified account activations across multiple user segments. Directed cross-team workshops between design, engineering, and compliance units to ensure accessibility adherence to WCAG 2.2, launching 4 compliant enterprise interfaces ahead

UI/UX Designer at Honeywell

June 1, 2025 - June 1, 2025

Redesigned Honeywell’s customer service interface architecture in Figma, shortening navigation sequences from 12 to 8 steps and enhancing associate task resolution speed by 1,200 daily cases. Implemented a multi-platform UX strategy across web, iOS, and Android environments, elevating customer satisfaction survey ratings by 230 points within six months through intuitive layout restructuring. Collaborated with engineering and QA teams using Zeplin and Jira, ensuring pixel-perfect implementation of design specifications across 15 production modules while maintaining visual consistency. Produced interactive prototypes and annotated wireframes through Adobe XD and FigJam, aligning cross-functional teams on interface flow and cutting stakeholder approval cycles from 10 to 6 iterations. Conducted heuristic evaluations and A/B usability testing for internal monitoring tools, identifying 37 critical friction points and initiating interface optimizations that improved operational visibility.

UI/UX Designer at Dell Technologies

July 1, 2022 - July 1, 2022

Conceptualized data-driven dashboards using Figma and Power BI, enabling service agents to make faster operational decisions, reducing cognitive load and saving 1.5 minutes per transaction across 8,000 daily cases. Devised a scalable UI design system integrating Adobe XD and Zeplin, enhancing onboarding efficiency for new service agents and shortening training completion time by 12 working days. Executed end-to-end user research and usability testing sessions with 15 cross-functional stakeholders, driving adoption of human-centered workflows and improving internal usability scores by 480 points. Formulated wireframes and interactive prototypes for Dell’s internal support tools, cutting revision loops from 7 to 3 cycles through precise design documentation and transparent collaboration. Structured accessibility-compliant interfaces following WCAG 2.1 and Dell’s internal design standards, ensuring 100% compliance across customer-facing applications. Streamlined feedback-to-iteration

UI/UX Designer at Honeywell

October 1, 2024 - June 1, 2025

Redesigned customer service interface architecture in Figma, shortening navigation sequences and accelerating associate task resolution. Implemented a multi-platform UX strategy across web, iOS, and Android, improving customer satisfaction survey ratings. Collaborated with engineering and QA using Zeplin and Jira to ensure pixel-perfect implementations across production modules. Created interactive prototypes and annotated wireframes, reducing stakeholder approval cycles and aligning teams on interface flow. Conducted heuristic evaluations and A/B testing for internal tools, identifying friction points and driving optimizations. Documented component libraries and accessibility guidelines within Figma, enabling faster onboarding and WCAG compliance.

UI/UX Designer at Dell Technologies

May 1, 2020 - July 1, 2022

Conceptualized data-driven dashboards using Figma and Power BI to help service agents make faster decisions, reducing cognitive load and improving daily efficiency. Developed a scalable UI design system integrating Adobe XD and Zeplin, enhancing onboarding for new agents. Led end-to-end user research and usability testing with cross-functional stakeholders, improving internal usability scores and accelerating adoption of human-centered workflows. Created wireframes and interactive prototypes for internal support tools, reducing revision cycles and ensuring consistent visual language. Built WCAG 2.1 compliant interfaces across product suites and streamlined feedback-to-iteration workflows for faster design–engineering turnaround.