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Hello! I'm Marek Strejc, a freelance SEO Content, Translation & Operations Specialist based in Sliema, Malta. I combine SEO-focused content creation with a strong knack for customer service, quality assurance, and training, delivering data-driven, reliable results for iGaming, finance and SaaS clients. As a freelancer business owner, I manage clients end-to-end and continuously strive to improve processes and outcomes. I speak Czech, Slovak and English and work with international clients across Europe, providing end-to-end content and translation solutions, QA, and coaching to help teams deliver high-quality results.…Hello! I'm Marek Strejc, a freelance SEO Content, Translation & Operations Specialist based in Sliema, Malta. I combine SEO-focused content creation with a strong knack for customer service, quality assurance, and training, delivering data-driven, reliable results for iGaming, finance and SaaS clients. As a freelancer business owner, I manage clients end-to-end and continuously strive to improve processes and outcomes. I speak Czech, Slovak and English and work with international clients across Europe, providing end-to-end content and translation solutions, QA, and coaching to help teams deliver high-quality results.

Marek Strejc

Copywriter, Content Creator, Project Manager, +4

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Hello! I'm Marek Strejc, a freelance SEO Content, Translation & Operations Specialist based in Sliema, Malta. I combine SEO-focused content creation with a strong knack for customer service, quality assurance, and training, delivering data-driven, reliable results for iGaming, finance and SaaS clients. As a freelancer business owner, I manage clients end-to-end and continuously strive to improve processes and outcomes. I speak Czech, Slovak and English and work with international clients across Europe, providing end-to-end content and translation solutions, QA, and coaching to help teams deliver high-quality results.…Hello! I'm Marek Strejc, a freelance SEO Content, Translation & Operations Specialist based in Sliema, Malta. I combine SEO-focused content creation with a strong knack for customer service, quality assurance, and training, delivering data-driven, reliable results for iGaming, finance and SaaS clients. As a freelancer business owner, I manage clients end-to-end and continuously strive to improve processes and outcomes. I speak Czech, Slovak and English and work with international clients across Europe, providing end-to-end content and translation solutions, QA, and coaching to help teams deliver high-quality results.

Available to hire

Hello! I’m Marek Strejc, a freelance SEO Content, Translation & Operations Specialist based in Sliema, Malta. I combine SEO-focused content creation with a strong knack for customer service, quality assurance, and training, delivering data-driven, reliable results for iGaming, finance and SaaS clients. As a freelancer business owner, I manage clients end-to-end and continuously strive to improve processes and outcomes.

I speak Czech, Slovak and English and work with international clients across Europe, providing end-to-end content and translation solutions, QA, and coaching to help teams deliver high-quality results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Czech

Fluent

Slovak

Advanced

English

Fluent

Polish

Advanced

Work Experience

SEO Content, Translation & Operations Specialist at GameWize.cz (Freelance)

September 1, 2020 - November 25, 2025

Created SEO-driven copy and long-form content for iGaming, finance, trading, tech and 18+ sites; managed the affiliate site GameWize.cz end-to-end (competitor research, content planning, link building, WordPress uploads, on-page optimization); provided English–Czech translations for IPT Translations and Ace Odds with accurate terminology and native tone; supported B2B clients (VideoTile, Stanley Black & Decker) with customer service, QA and process design, coaching teams, and KPI improvement.

Quality Assurance Analyst / BPO Supervisor at Stanley Black & Decker (Freelance)

June 30, 2017 - June 30, 2017

Led QA activities and BPO operations; documented SOPs; managed customer-service teams; performed risk assessments; improved service KPIs; ensured regulatory and quality standards; handled customer interactions; coached teams and contributed to process improvements.

European Account Advisor at Bet365

June 30, 2017 - June 30, 2017

Advised European accounts; resolved payments and customer issues; ensured compliance with regulatory requirements; supported high-volume customer interactions.

Introduction Training Instructor at Bet365

March 31, 2021 - March 31, 2021

Trained new hires in induction team; shared product knowledge, standards, and procedures; contributed to onboarding, GDPR and customer-service training; developed practical coaching materials and guided new employees through initial processes.

Induction Training Instructor at bet365

March 2, 2021 - March 2, 2021

Trained new employees in induction programs; explained products, standards and customer service principles; built staff skills and confidence for front-line roles.

Freelance SEO Content, Translation & Operations Specialist at Mark & Mark (Freelance) / GameWise.cz

September 1, 2020 - November 25, 2025

Created SEO-driven copy and long-form content for iGaming, SaaS, and B2B clients; performed competitor research, SEO content planning, link building, and WordPress uploads; supported onboarding of new clients and cross-team coordination.

Quality Assurance Analyst / BPO Supervisor at Stanley Black & Decker (Freelance)

June 1, 2016 - June 1, 2017

Handled QA for customer interactions, ensuring compliance with regulatory and brand voice; designed processes and procedures, coached teams, and improved service KPIs; managed contacts via phone, chat, email and social media; resolved issues and ensured service quality.

Introduction Training Instructor at bet365

June 1, 2016 - June 1, 2017

Trained new employees in product knowledge, standards and customer service principles; built confidence and adaptability; contributed to onboarding processes and knowledge transfer.