Rosie Chen

Product Designer at Epsilon

Collaborated with multiple PMs and teams across platform forms, functioning as a cross-platform design consultant supporting multiple teams. Designed a reusable multi-select component for complex taxonomies now adopted across multiple product areas. Led design for Customer 360, surfacing behavioral and demographic insights to guide campaign strategy. Delivered Message History Tracker to help troubleshoot campaign delivery across profiles and contacts. Designed Purchase Behavior and Best Customer dashboards to visualize audience patterns and optimize targeting.

Product Designer at Glassdoor

Led the comprehensive redesign of Glassdoor's employer profile Q&A, executing a 3-phase rollout over 2 years that expanded the MVP from 10 employers to 6,000 by August 2024. Optimized Glassdoor's Salary page, Mobile App, and Employer Center 2B platform by developing user flows, wireframes, prototypes, high-fidelity mockups, detailed UI specs, and assisted design QA. Drove product requirements and priorities by facilitating workshops and stakeholder management. Elevated design culture through critiques, cross-product initiatives, enhancements to the design system, and advocacy for design thinking.

Product Designer at Shipwell

Designed a better way for carriers to assemble shipments, redesigned the carrier ETA user interface, and revamped shipment creation within the Mobile App. Collaborated with cross-functional teams, including product management, engineers, designers, and data scientists, to refine user-facing product workflows, experiences, and interfaces.

UX Designer at Braincheck

Led end-to-end UX as solo designer, collaborating closely with engineers and PM in a fast-paced agile environment to design experiences for clinical users. Redesigned the Admin Portal and company website, focusing on usability, visual appeal, and overall user experience. Partnered with the Customer and Marketing teams to gather user feedback, refine personas, and advocate user-centered design across the organization.

Product Designer at Glassdoor

Led the comprehensive redesign of Glassdoor's employer profile Q&A, executing a 3-phase rollout over 2 years that expanded the MVP from 10 employers to 6,000 by August 2024. Optimized Glassdoor's Salary page, Mobile App, and Employer Center 2B platform by developing user flows, wireframes, prototypes, high-fidelity mockups, detailed UI specs, and assisting in design QA. Drove product requirements and priorities by facilitating workshops and stakeholder management. Elevated design culture through design critiques, cross-product initiatives, enhancements to the design system, and advocacy for design thinking.

Product Designer at Shipwell

Designed a better way for carriers to assemble shipments, redesigned the carrier ETA user interface, revamped and optimized shipment creation within the Mobile App. Collaborated closely with cross-functional teams, including product management, engineers, designers, and data scientists, to refine user-facing product workflows, experiences, and interfaces.