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E-commerce Project Manager with 3+ years of experience across marketplace and retail. I enjoy working on projects that connect customer insights, data, and cross-functional collaboration to improve KPIs, launch new categories, and turn messy information into clear action plans. I thrive in fast-paced environments where multiple stakeholders need to stay aligned.…

Sara Letaief Henchiri

Growth Marketer, Content Strategist, Project Manager, +6

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E-commerce Project Manager with 3+ years of experience across marketplace and retail. I enjoy working on projects that connect customer insights, data, and cross-functional collaboration to improve KPIs, launch new categories, and turn messy information into clear action plans. I thrive in fast-paced environments where multiple stakeholders need to stay aligned.…

Available to hire

E-commerce Project Manager with 3+ years of experience across marketplace and retail. I enjoy working on projects that connect customer insights, data, and cross-functional collaboration to improve KPIs, launch new categories, and turn messy information into clear action plans. I thrive in fast-paced environments where multiple stakeholders need to stay aligned.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

French

Fluent

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Online Merchandiser at GetYourGuide (global travel marketplace)

January 1, 2023 - Present

Led end-to-end marketplace growth initiatives, including launching a new category reaching 170K monthly visitors. Managed and scaled a category expansion program across 100+ categories, contributing to a +4.5% increase in website visits. Owned performance monitoring using SQL and BI tooling (Looker/Databricks) to track CTR and conversion and drive optimization actions. Improved supplier workflows to reduce errors and enhance product data quality. Supported ML/AI training and QA for large-scale product classification (500K+ products / 650+ categories).

Online Merchandiser at GetYourGuide

January 1, 2023 - November 26, 2025

Led market research and category expansion, adding 130 new items in 6 months to grow the product range. Analyzed sales and customer trends, driving a 20% increase in sales and higher conversion rates. Managed logistics and supply chain operations, ensuring on-time fulfillment for a seamless customer experience. Developed and executed multi-channel digital marketing campaigns (Facebook, Instagram, Pinterest), optimizing paid ad performance and lowering customer acquisition costs. Implemented an SEO and SEA strategy, improving organic reach and traffic.

E‑commerce Manager at Seven By Noah

June 1, 2022 - June 1, 2022

Overseeing ecommerce merchandising and category optimization, contributing to product range growth and enhanced online presentation during tenure.

E-commerce Manager at Seven By Noah (e-commerce fashion retailer)

January 1, 2022 - June 30, 2022

Managed paid social campaigns across Meta (Instagram), Pinterest, and drove performance improvements via testing and KPI tracking. Used sales and behavior insights to increase sales by +20% and improve conversion. Expanded assortment with 130 new items in 6 months while aligning product demand with commercial performance. Optimized fulfillment workflows to support on-time delivery and a smooth post-purchase experience. Owned Shopify operations and implemented SEO/SEA improvements to support sustainable traffic growth.

E-commerce Manager at Seven By Noah

January 1, 2022 - June 30, 2022

Managed paid social campaigns (Meta/Instagram/Pinterest), improving performance via structured testing and KPI tracking. Leveraged sales and behavioral insights to drive a +20% increase in sales and improve conversion. Expanded the assortment by adding 130 new items over 6 months, aligned to demand and commercial performance. Optimized fulfillment workflows to support on-time delivery and a smooth post-purchase experience. Owned Shopify store operations and implemented SEO/SEA improvements to support sustainable traffic growth.

IO App Specialist at Sum Up (Payment Solutions Provider)

May 1, 2021 - May 1, 2021

Provided assistance and training on ecommerce transactions, GDPR compliance, and digital payments solutions to merchants. Supported clients in integrating Sum Up's POS and online payment tools. Collaborated with sales teams to enhance merchant engagement and product adoption rates.

Merchant Support Specialist at SumUp (payment solutions provider)

September 1, 2020 - May 31, 2021

Provided onboarding and technical support to merchants on e-commerce transactions, GDPR, and payment solutions. Supported client integrations of POS and online payment tools to streamline operations. Partnered with sales teams to improve onboarding and product adoption.

Merchant Support Specialist at SumUp

September 1, 2020 - May 31, 2021

Provided onboarding and technical support to merchants for e-commerce transactions, GDPR, and payment solutions. Supported client integrations of POS and online payment tools to streamline merchant operations. Partnered with sales teams to improve onboarding and increase product adoption.